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PDoniger

1 Message

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70 Points

Sunday, November 9th, 2025

Solved

WI-Fi

I'm getting your "inconceivable" message on my Kindle Fire, telling me to verify my network (but without instructions on how to do that). My network, however, is accurate and working fine for all other applications. How do I fix this issue?

Problem

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Updated 

3 months ago

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Jolene

Employee

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407 Messages

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4.1K Points

3 months ago

Hello PDoniger, Please be advised that for the security of our members, we no longer support login functionality for certain versions of the IMDb App on specific device operating systems (OS). - For FireOS, please ensure that your devices is on FireOS 8.0 or above Your IMDb mobile app should also be the following versions: - For FireOS, app version 9.1.3 or above If your device meets that criteria, please try the following troubleshooting: -Force close the app, then re-open -Log out of your account in the IMDb app, then log back in -Restart your device -Remove the app from your phone and download it again If none of that works, please provide us with the following information: Device model: OS version number: IMDb App version number:

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