E

8 Messages

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156 Points

Thursday, November 7th, 2024 4:35 PM

Closed

Solved

Why is the "List Order" option not always available in the IMDB app?

Hi all, I´m a big TV series and films fan and have made many private lists in IMDB. Every new list that you make is sorted by "list order" at the beginning and you can choose if you want to sort the selected series or films any other way, like alhabetical, release date, IMDB rating etc.
I noticed the other day that for some of my lists the option "list order" is not available in the app, only when I open it on my laptop. I can´t seem to find a reason for it and it happens with multiple lists that are setup differently, so I can´t find anything in common that triggers this. Attached a photo of the "sort by" options of one of my lists, where you can see that the "list order" option is missing. 
Does anyone have a clue what is causing this?

Thank you very much!

Employee

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1.2K Messages

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12.4K Points

2 months ago

Hello @ErSpain,

In this case, we recommend you to uninstall the App and then re-install it. If you are still facing the same issue, please confirm and write us back with the following:

  • Device model
  • OS version number
  • IMDb App version number

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

 

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.

(edited)

8 Messages

 • 

156 Points

Hi Jon, thank you very much for the quick reply.

I uninstalled the app and re-installed it.

The List Order appeared again in the lists where it was missing. 

Thank you very much for your help,

Cheers