A

8 Messages

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140 Points

Wednesday, September 25th, 2024 10:17 AM

In Progress

Watchlist and Main Navigation Buttons Issues

Issue 1:

Since the last update, the watchlist on the home section only displays 5 titles out of more than 200 I have listed.

Issue 2:

The main navigation menu buttons are not placed at the bottom and have a considerable empty space between the bottom of the screen and the start of the button navigation. (This issue is not present in all sections, e.g. user profile and settings layout is OK)

Device: Samsung Galaxy S23

OS: One UI 6.1

IMDb version: 9.0.6.02

Already signed out / in, deleted app storage cache, data and also un-installed / reinstalled the app. Both issues are still unresolved.

I'm attaching screenshots.

Issue 1 screenshot

Issue 2 screenshot

Employee

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7.3K Messages

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179.2K Points

2 months ago

@andreasneo For issue #1 this is just a helpful home page feature which surfaces titles on your Watchlist and for which we have where-to-watch offers.  You can always still access your full Watchlist at any time from the "You" tab which is easily accessed from the menu at the bottom of every page on the app (it's the icon which looks like a person in the bottom right corner).  

8 Messages

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140 Points

@Col_Needham​ Hi. Yes I know that. Up until the latest update I could press on the "See all" button (that is where the screenshot is from) and it would open a new section, away from the homepage where it showed all of my watchlist items (all 200+ titles). I used this feature almost daily for years.

Was this changed to show only recent additions? Because the "See all" button is not showing what it is described.

Thanks

Employee

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@andreasneo​ I see, sorry.  You will need to wait for the regular customer service team to reply and they can follow-up with the Android team. 

8 Messages

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140 Points

@Col_Needham​ OK, thank you for the quick reply and of course for the help nevertheless!

Employee

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2 months ago

Hello @andreasneo,

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation. I'll reply once we receive further information.

Thank you for your patience.

 

8 Messages

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140 Points

Hello @Jon​ 

Thank you for the update. 

Cheers

8 Messages

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140 Points

Hello,

It's been about 20 days, so I thought I'd drop by a reminder. 

Any news? Maybe remind the devs? I can't be the only one with this issue. It's a daily struggle for me.

Thanks

Andreas 

(edited)

Employee

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Hello @andreasneo​,

Thanks for the follow-up. Our team is working to investigate and resolve this issue as quickly as possible. We'll circle back once we receive further information.

Thanks to you all for your patience. 

8 Messages

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140 Points

Hey, alright @Jon 

Thank you as well for the update.

Cheers

8 Messages

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140 Points

Checking in again.

It's been 2 months, any ETA on a fix for both issues? How long does it usually takes to fix a bug or release an update on the playstore?

At least can a dev confirm if they have tried to or have resolved the issues?

Thanks,

Andreas

Employee

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Hi @andreasneo,

Thank you for your continued patience, and apologies we haven't had an update for you sooner. I have followed up with the responsible investigating team to expedite a progress report on this issue, once they come back to me I will update this thread.

Cheers!

8 Messages

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140 Points

OK thank you for the update @Ozzy 

Hope it's soon.

Have a great day,

Andreas