I

3 Messages

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90 Points

Sunday, October 13th, 2024 12:49 AM

Closed

Space at the bottom of the screen

I have this big space at the bottom of my screen I use full screen gestures and the app version has the latest version

Please solve the problem

My phone is Redmi K30 Android 10 Miui 12

Employee

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88 Messages

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930 Points

1 month ago

Hello @ii1ddi,


Thank you for your message though I'm sorry to hear you're having trouble with the IMDb mobile app.


Most other IMDb app issues can be resolved by attempting these troubleshooting steps:


-Force close the app, then re-open
-Log out of your account in the IMDb app, then log back in
-Restart your device
-Remove the app from your phone and download it again

If none of that works, please provide us with the following information:


-IMDb/IMDbPro app version number:

3 Messages

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90 Points

@Jolene​ I already did them all

 

It starts from version 9.0.7 & till the latest version on playstore

Employee

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88 Messages

 • 

930 Points

Hello @ii1ddi​,

Thank you for the information! We'll review this with the appropriate team and we'll circle back once we have an update.

Employee

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2.5K Messages

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26K Points

Hello ii1ddi,

I wanted to thank you again for providing feedback. As already mentioned, we have escalated the request to the appropriate team who have logged a review. While we are not always able to take immediate action on every issue, please be assured the feedback has been captured, in the meantime we will be marking the thread 'Closed'.