3 Messages
•
90 Points
Ratings List
Hello, I am having an issue with the IMDB app, where whenever I open my ratings, my entire app crashes. I just updated my IOS to the most recent one and the issue is still there. Anyone else have this issue or know how to solve it?
Jon
Employee
•
1.8K Messages
•
18.6K Points
40 minutes ago
Hello @apfox01,
In this case, we recommend you to uninstall the App and then re-install it. Please be advised that for the security of our members, we no longer support some functionality for certain versions of the IMDbPro App on specific device operating systems (OS).
For iOS, please ensure that your device is on iOS 17.0 or above. Your IMDbPro mobile app should also be the version 14.16 or above.
However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following:
• Device model
• OS version number
• IMDbPro App version number
• Screenshots
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help article.
2
0