2 Messages
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80 Points
Pictures not appearing on app
I posted new photos on my IMDb account...they are visible when I sign in online, but not when I am on the app. How do I fix that?
2 Messages
•
80 Points
I posted new photos on my IMDb account...they are visible when I sign in online, but not when I am on the app. How do I fix that?
Jon
Employee
•
1.2K Messages
•
11.6K Points
13 days ago
Hello @malibumarketing,
Please make sure you are logged in with the email address registered to your IMDbPro Premium account in the IMDb App. If you are absolutely sure that you are logging in with the correct email address, then I recommend uninstalling the IMDb App and reinstalling it again.
If you are still having the same issues, please provide us with the following information:
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.
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