1 Message
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70 Points
Pages not loading
The app is not loading some pages correctly.
I tried looking at specific seasons of Reacher and could not see the
individual episode pages listed.
Filmography pages also appear blank, showing zero titles in the counter at the top.
I have cleared cache and storage, and I have even uninstalled and
reinstalled the app. I've restarted my phone as well.
Jon
Employee
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2K Messages
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19.8K Points
9 hours ago
Hello @Scruluce,
Please be advised that for the security of our members, we no longer support some functionality for certain versions of the IMDbPro App on specific device operating systems (OS).
• For iOS, please ensure that your device is on iOS 17.0 or above
• For Android, please ensure that your device is on Android OS 11 or above
• For FireOS, please ensure that your devices is on FireOS 8.0 or above
Your IMDbPro mobile app should also be the following versions:
• For iOS, app version 14.16 or above
• For Android, app version 9.1.3 or above
• For FireOS, app version 9.1.3 or above
However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following:
• Device model
• OS version number
• IMDbPro App version number
• Screenshots
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help article.
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