S

5 Messages

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130 Points

Sunday, January 21st, 2024 1:14 PM

Closed

Solved

empty subject

hi, when i send on pc using your site a link with a film by mail, iand the receiver see in the subject the title of this film but when isend a link by your app in my android 13 device the subject is ...empty.pls fix this asap as this is important.regards

Employee

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837 Messages

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9K Points

1 month ago

Hello,

 

We look forward to helping you.

 

However, reviewing your message, we are unable to clearly determine what happens.

 

We kindly request that you respond to this message providing with more detail and screenshots and we will gladly assist.

 

Thank you! 

5 Messages

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130 Points

1 month ago

hello, see my screenshot from my smartphone -here - in dutch - onderwerp = subject - the title of this film /means of every film/ should show up automatically in ''subject''   as happens , as i said in my previous text, only in the pc ...it means for me , the software of this app should be adjusted it, right?

Employee

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890 Messages

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8.9K Points

Hello @Slawomir6780​,

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation. I'll reply once we receive further information.

Thank you for your patience.

 

Employee

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16.6K Messages

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303.8K Points

1 month ago

Hi @Slawomir6780 -

I'm following up here to confirm that the empty Subject field is intentional by design, therefore the feature is working correctly when sharing via email while on the Android app. 

(edited)

5 Messages

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130 Points

hi, i know it works correctly, but the software is not designed correctly.why not? 
why then by pc is this possible? it means users of pc can see the title and users of android -not!/ how is it by apple mobile? i don't know as i dont have it/. this is realy wrong and not nice. once again - this is a good, practical way to send a link as both: the sender and first of all  the receiver- can see the title.so please send this request to the right department to add this important feature to satisfy not only me but thousands of other android users. this way you will improve your service.

Employee

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16.6K Messages

 • 

303.8K Points

Hi @Slawomir6780​ -

Due to certain systematic limitations, the Sharing feature is dependent on the app that is being shared from, so it will work differently for Android vs. iPhone. 

We appreciate your feedback and I have forwarded your comments to the mobile team for visibility and consideration of future improvements to the Sharing feature on apps.