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70 Points

Thursday, September 12th, 2024 4:06 PM

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Can't click on watchlist buttons in Android app

Hi there! I want to add movies to my watchlist, but the buttons don't work in my Android app. It's not only the 'add to watchlist' button, but also the '+' buttons. It does work at the website on my laptop, so it is not an account problem, it seems. Could you please help me? Thanks in advance!

Employee

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1.2K Messages

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11.7K Points

29 days ago

Hello @chantalv07,

In this case, I recommend you to uninstall and then re-install the App. If you are still having issues, please confirm and write us back with the following:

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots
  • What steps are you taking when you encounter the problem?
  • What are the titles (URL links) that you are trying to add to your watchlist?

 

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

 

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.