2 Messages
•
80 Points
Android App not working
When I tap on the app icon, I get the message that something is wrong. I have made sure my app is updated and the problem persists. I have cleared my browsing history and still get the same message.
2 Messages
•
80 Points
When I tap on the app icon, I get the message that something is wrong. I have made sure my app is updated and the problem persists. I have cleared my browsing history and still get the same message.
Jon
Employee
•
1.1K Messages
•
11.2K Points
11 months ago
Hello @Bsqrdisbb2,
In this case we recommend uninstalling and reinstalling the app. If the problem still continues, please know that for the security of our members, we no longer support login functionality for certain versions of the IMDb App. For Android, please ensure that the IMDb App is version 8 or higher
However if you've confirmed that your device meets the criteria, please confirm and write us back with the following:
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.
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