A

2 Messages

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130 Points

Monday, September 9th, 2024 3:28 PM

Solved

Won't let me update primary poster

Hello, I'm trying to set a primary poster, but the platform won't let me. Currently, there are two posters of a TV-series, one in the native language (currently the primary image) and one that's in English. I wish to set the primary image to be the poster in English, however instead of the "Set as primary image" button, I've received the following message:

Here's the link to the Title Gallery: https://www.imdb.com/title/tt33111868/mediaindex

I'm the studio partner this message as referring to, as I just uploaded both posters. Is there any way I can get around this?

Accepted Solution

Employee

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5.6K Messages

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58.7K Points

3 months ago

Hi @Axmikal -

I have updated the poster for you.

Cheers!

2 Messages

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130 Points

@Bethanny​ Hey, thank you so much! It's all fixed now.

651 Messages

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8.2K Points

3 months ago

the primary image is set from the production compamy or studio than. you cant change that and the primary image should be in the original language. 

651 Messages

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8.2K Points

3 months ago

I had same problem with some german movies, but in the cases the international english poster was there and cant be changed