6 Messages

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130 Points

Wednesday, November 19th, 2025

Solved

Wont accept my credit

Hi there, I served as a co-executive producer on a series that is on television right now, although I was not credited on IMDb. So I did go through the proper steps. I uploaded an image of my main on entitled credit to the form. Today I received an email saying that it was rejected. That I have to refer to the submission guidelines. However, I have no idea what guideline they're talking about. I cannot email them back. There's no support area. This is the only place that I was told I can get some information. Can anybody please offer some direction. Thank you.  

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Employee

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2.6K Messages

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27K Points

24 days ago

Hi @incubate,

Please can you provide us with the 18-digit submission reference for your declined contribution?

You will find this in your Contribution History.

Cheers!

6 Messages

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130 Points

I believe this is the reference you're asking for. It was in my subject line. Many thanks in advance - #251120-002017-931000

Employee

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3.6K Messages

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36.3K Points

Hello incubate,

I can confirm that the submission 251120-002017-931000 was already approved and the credits are live.

6 Messages

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130 Points

Amazing!  Thank you. Do you by chance know if I will have to it again for the final 5 episodes or will it automatically do it?

Employee

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3.6K Messages

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36.3K Points

Episodic credits have to be added to each individual episode when available, we do not have an automatic system, since we are a contributor based page.

Cheers! 

6 Messages

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130 Points

Copy that. Thank you.