Bubbles's profile

13 Messages

 • 

222 Points

Thursday, February 9th, 2023

Closed

Solved

Why wont IMDB accept Production documentation as proof of credits?

I worked as a first assistant accountant on a production from prep which was shut down suddenly during wrap for covid lockdown. When my credit was added by a new team after lockdown lifted, i saw it was just as assistant accountant. I sent in a copy of my payslip showing 1st Assistant Accountant to IMDB to correct the job title and they declined it saying they were unable to verify. Its my payslip from TPH. They wouldnt be allowed into TPH databases any more than if I sent in a copy of my passport and they said they were unable to verify because they couldnt access the passport office database. How do I get to someone who can help. I also sent in a copy of my contract in relation to another production where the same mistake in occupation was made and they didnt accept my employment contract either saying they were unable to verify. What do they want? How do I get my credits corrected?

Oldest First
Selected Oldest First

Employee

 • 

6K Messages

 • 

63.4K Points

3 years ago

Hi Bubbles-

In order for our staff to take a look, can you post the 18-digit submission reference number(s) associated with these credit corrections? Once we have this information, we can investigate further. 

Cheers!

(edited)

13 Messages

 • 

222 Points

@Maya​ Hi. Thanks Maya - this is one of them #230128-163516-407000

13 Messages

 • 

222 Points

@Maya​ Hi Again! This is the second - #230126-222609-207000

The first I sent in my payslip and the second my contract. I just want my IMDB page to be a full and accurate record of my work so any future interviews start off on the right footing rather than with a debate! Thanks ever so much.

13 Messages

 • 

222 Points

@Maya@Fran I have a screen shot from my UK professional body, the UK Production Guild, which verifies the credits directly at the time. Is there a way I can send this in privately if needed as it also has my contact details.

2.5K Messages

 • 

69.2K Points

3 years ago

If it’s listed as ”assistant accountant” on the actual credits, then that’s what is listed to IMDb. Contracts doesn’t really make a difference in that case.

13 Messages

 • 

222 Points

@eboy​ I think the point is, the data is wrong. What I did and was paid to do is incorrectly credited.

10.7K Messages

 • 

226.1K Points

Then the "(credit only)" attribute may apply.

13 Messages

 • 

222 Points

@jeorj_euler​ sorry, I don’t know how this works or what to do. Is this to add a new credit or modify an existing one?

Champion

 • 

4K Messages

 • 

244.9K Points

@jeorj_euler​ Actually, last time I've checked "(credit only)" for crew listings was against IMDb guidelines except when it comes to main writers and directors. That said, it periodically gets applied to some of the most outrageous credits, such as this classic example.

Possible solutions include outlining the problem in "Crazy Credits" section of the title. 

13 Messages

 • 

222 Points

This thread is deteriorating rapidly - but very funny 😆 

Employee

 • 

3.6K Messages

 • 

36.3K Points

3 years ago

Hello Bubbles,

As eboy mentioned, we list the credits as they show on the onscreen end credits. In this case the way to get the correction through is if you are listed different on the onscreen credits.

13 Messages

 • 

222 Points

@Fran@Maya Hi, Screen credits are normally taken from the contract - unless production have prepared a separate document and made a mistake in the transfer. But the contract is the legal basis of all credits hence my submitting the fully executed signed contract so IMDB data and this contract job title should match. Otherwise IMDB becomes an unreliable source of  information.

IMDB submissions by the production are normally a separate process done by some overworked clerk in the middle of a million and one other things and it is not beyond the realms of possibility that a mistake was made and one word of my job title was left out because it has to be added as Other - but only if you know to do that. It is not on the standard drop-down list of job titles and may just have been picked as the nearest job title The payslip job title is also taken from the contract/start form. Thanks.

(edited)

2.5K Messages

 • 

69.2K Points

I’m sure most here know the problems with credits (they don’t always match the actual job decription, or the contracts for that matter). Still, IMDb is not here to ”correct” the mistakes by the production companies/producers/”overworked clerks”. They (mainly) work with the actual credits.

(edited)

13 Messages

 • 

222 Points

Yes, and the actual legal credit is on the contract. If you are not going to read what I am asking IMDB to do, please stop commenting. I did not ask IMDB to correct the production- they shut down 2 years ago. I asked them to correct the data on their own site against my name so it is accurate and reflects the legal agreement for my credit.

Champion

 • 

4K Messages

 • 

244.9K Points

@Bubbles​ Let's put it that way: there should be a correct listing of your work on IMDb and there should be a correct reflection of your credit on IMDb, because either way someone will routinely re-check the credits and correct it accordingly. 

I'm not IMDb staff, merely a passionate contributor, but there is a workaround and it's just to have both listed with the correct one marked as "(uncredited)".

13 Messages

 • 

222 Points

Thanks. I might be credited but I can’t check the episodes as I am in another territory so they won’t stream. In the past my payslip and contract have been accepted, and I have a screenshot of my professional body listing which is correct as they verify with the production at the time. I’m just waiting for details of how to raise a complaint now which I requested but I’ll poke around. 

Employee

 • 

3.6K Messages

 • 

36.3K Points

3 years ago

Hello Bubbles,

We match credits with the actual onscreen credits, I am sorry but in your case, only if you are credited onscreen with a different title, we can change it (with a valid screen grab). As eboy mentioned, it is out of our reach if there was a problem at the title production.

13 Messages

 • 

222 Points

3 years ago

Who is eBoy that you keep deferring to? It is not beyond your reach. The data on your site should be accurate and IMDB are responsible for that. I have sent you both the legal contract and a payslip to show both productions are  incorrect and have offered a screengrab of my professional body’s records. I have never been asked for a screengrab of an episode to add a credit before and I am not currently in the country in which the production was released so it will not stream here. I have tried. Can I have the contact details to make a complaint about inaccurate data on IMDBPro. As I have stated before, the screen credit comes from the contract. I would have thought IMDB would know that. This is just being made unnecessarily onerous in preferring second hand evidence when I have sent in the original. How and what do IMDB do to verify credits? If I could just have the complaint contact now please to make a data protection complaint. Thanks.

10.7K Messages

 • 

226.1K Points

(Side note, I'm not sure if his screen name would be pronounced "e-boy" or "eb-oy", so I leave it lowercase.)