309 Messages

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4.1K Points

Sunday, February 16th, 2025

In Progress

Why servers work on titles so slow this weekend?

For every new title i create i need to wait for an hour till it works
It says the requested URL was not found on our server and i can't access the title to do something with it
It always worked in a few minutes when it's accepted
Same with release dates
Yesterday i added some release dates on some titles
And only today it changed to normal release date instead of ???? even when it was accepted yesterday

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10 months ago

@Ozzy hey any update on this? imdb is so laggy and slow still
I did some contributions in the morning and till now it's not live on the site
Even when it was accepted in the morning
Am i only who gets this problem? I don't understand
I can't do anything really, all my contributions are delayed by hours
I'm struggling with one show all day, and i'm not even half done
When before i always did it in an hour max

(edited)

Employee

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10 months ago

Hi ugnieska-

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V1678492509). We'll reply once we receive further information. 

Cheers!

(edited)

Employee

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Hi again ugnieska-

Can we have examples of some these submissions that were accepted but took longer to appear live on the site?

You can post the 18-digit submission reference numbers.

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@Maya​ so far i think everything is fine, at least what contributons i did yesterday, will see how it is today

(edited)

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@Maya​ Yeah today is the same problem again
https://contribute.imdb.com/contribution/250219-132901-473000
For example this, with every other credit is the same
What works fine is only images and plots

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Any progress on it, it still there One day fine, one day not, one day fine, one day not

Employee

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@ugnieska Hi- We can confirm that this issue is now resolved. I apologize for any inconvenience this may have caused. If you happen to see further issues, please let us know!

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It's still happening. When you add release date on movie or series, even when it's accepted, on the title appears only many hours later. Same with new titles i add, at least series, even when it's fully accepted for some hours it says 404 Error and you can't access it

(edited)

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It's with the most things actually. Posters change few hours later, titles appear on crew or cast filmographies few hours later. And it's like this for more than a month now and it's frustrating. It was never like this before. I need to delay my edits many hours and because of that i can't do much. Everyday there is new things to add and now they just pile up. Before what i did in a day, now i do in a week or more

(edited)

Employee

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@ugnieska - Hi, thank you for reporting! I've forwarded this information to the appropriate team, same reference number as report above. We'll reply once we receive further information. --- Thank you!

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For more refrence i can give few others. Few titles i added today, that took hours to access https://contribute.imdb.com/contribution/250310-115146-870000 https://contribute.imdb.com/contribution/250310-125041-751000 And few edits, that took hours to appear https://contribute.imdb.com/contribution/250310-142508-561402 https://contribute.imdb.com/contribution/250310-145928-670000 With some, everything is fine and i thought it's really fixed. Because like i said before, one day everything's fine, then other everything doesn't appear right again

(edited)

Employee

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Perfect, thank you! I have added it to the report.

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Any progress on this? Because this problem still exists

Employee

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@ugnieska - Our team is still working to investigate and resolve this issue as quickly as possible. We'll update this thread once we receive further information.

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I think this bug getting worse, now cast and crew doesn't appear on the title for a long time, even when it's accepted hours ago

Employee

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@ugnieska- Thank you for providing this information, I have added it to the on-going ticket report.

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Still nothing? My progress is so slow in contributions because of this, it's been months

Employee

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@ugnieska- Our team is still working to investigate and resolve this issue.

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I'm so tired of this bug, it became so bad past few days i can't even do contributions anymore I create the new title and then need to wait hours till it appears on imdb to add information to it It's accepted in minutes, but appears on imdb hours later Since this bug appeard my contributions numbers is so low It's happening since february and now it's june This year my contributions numbers will be so low because of this I don't understand how in almost half a year, nobody can fix this

(edited)

Employee

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Hi ugnieska, We apologize for the continued inconvenience. Could you please provide us with some recent contribution examples so our team may investigate the issue further? Cheers!

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In past maybe 3 days or more it happened with everything, posters appears late, credits appears late and etc, today it's better for sure, but still not right It happens in intervals, some days it's just better than good, it's accepted in minutes and appears on site in minutes But sometimes it's like these past 3 days, some are accepted in minutes, some are accepted in little bit more, but on the site it appears few hours later, if you try to click on it, it always says error I can tolerate contributions when it's last ones, it appear on the site whenever, it's accepted But when you just starting something it's frustrating, because you have limit of what you can do, because you can edit something only in a few hours These are the latest titles i had problems with https://contribute.imdb.com/contribution/250604-120809-450000 https://contribute.imdb.com/contribution/250603-161158-674000 https://contribute.imdb.com/contribution/250603-145925-096000 https://contribute.imdb.com/contribution/250603-143800-871000 https://contribute.imdb.com/contribution/250603-142653-767000 https://contribute.imdb.com/contribution/250603-191832-638000

(edited)

Employee

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62.3K Points

@ugnieska- Thank you! I've forwarded this information to the appropriate team for further investigation on a newer report (Ref Ticket #V1802746107). We'll reply once we receive further information.

Employee

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Hi @ugnieska, I can confirm there was a technical issue with our queues that has now been resolved, and you shouldn't experience any further similar issues. Please do let us know if that is not the case though. Cheers!

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https://contribute.imdb.com/contribution/250609-085844-217000 It's happening again Title submitted and accepted hours ago and still error 404 Past few days it started to be more like that too, but maybe in 30 minutes it appeared on the site

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Everything is so laggy again

Employee

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@ugnieska- Thanks! I have forwarded this information to the appropiate team.

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Again same problem, titles created and accepted hours ago and still error 404

(edited)

Employee

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Hi ugnieska, Apologies for this, our team are still looking at options with this recurring bug. In the meantime though, you can try and update the title from the IMDbPro desktop site. From there you can edit the page, and if you prefer use the "Classic Editor", which you can access from the bottom of the Edit page pane on the right-hand-side of the screen. Thanks!

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This is really helpful, thank you

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It's happening again, past few days it was little bit Today again every title and hours wait

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It's happening again, hours wait for everything

(edited)

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This week imdb is so laggy Now it's even worse Yesterday i uploaded posters to the titles and it was accepted minutes after But almost day later now, still not appeard on the title

(edited)

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With other stuff too, changed some yesterday, it was accepted Even when you try to edit it now, it shows correct thing, but on main imdb title still shows the wrong one Even sprinklr is so laggy

(edited)

Employee

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62.3K Points

@ugnieska- I've forwarded this information to the appropriate team for further investigation on a newer report (Ref Ticket #V1939271575). We'll reply once we receive further information. If you have the submission references for some of these contributions, you can post them here so that we can add them to the report above.

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https://contribute.imdb.com/contribution/251006-163903-796000 It looks like it's happening again For a while everything was fine, every new episode or title went through immediately But yesterday one episode got stuck again, like it used to

(edited)

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Past 2-3 days are so slow on imdb again Everything accepted fast, but nothing appears on the site In the morning i did some contributions, everything was accepted in minutes, but now in the evening it's still not on the site