T

195 Messages

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2.6K Points

Thu, Nov 24, 2022 10:43 AM

Solved

Why it takes so long till Photos get approven?

Till some days ago it took some minutes till a photo got approven. Now photos are waiting nearly 36 hours to get approven, nothing happens, all are missing the last thing. An example of many:

Maya

Employee

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639 Messages

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6.9K Points

14 days ago

Hi tatjana1984-

I can see that these images have already been approved and are live on the site. 

In regards to our processing times, we try our best to process all images in a timely manner, however, in some cases it may take a few days for new images to be posted. We appreciate your patience.

You are welcome to keep track of our data processing through our Data Processing Times page. 

Cheers! 

195 Messages

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2.6K Points

@Maya​ they are not visible

195 Messages

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2.6K Points

@Maya​ dozens of Photos are pending and are not online and the one from above not too, its not solved

Bethanny

Employee

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1.3K Messages

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13.8K Points

@tatjana1984​ Hi!

I have double checked and made sure they are all approved now.

Cheers!

195 Messages

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2.6K Points

@Bethanny​ looks wonderfull, thx very very very much

Champion

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11.5K Messages

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299.2K Points

6 days ago

Long processing times for images seem to lead to a lot of duplication. When the images are processed, could they not be checked for duplicates?

Bethanny

Employee

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1.3K Messages

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13.8K Points

@Peter_pbn​ Thanks for the suggestion, currently this is not part of our process, if you see any duplicate images, feel free to report them.

Cheers!