6 Messages

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122 Points

Sunday, March 30th, 2025 6:37 PM

Acknowledged

Someone keeps removing poster pictures

I have submitted this image multiple times and it shows as accepted and then gets deleted, sometime within the same day and getting replaced with a lower quality picture which is set a default poster. What is going on? I am referring to this title - https://www.imdb.com/title/tt8550890/. I have uploaded poster for this game. What are the specifics of the removal please kindly state and why remove if after accepting?. Poster is from the steam database for the game https://shared.cloudflare.steamstatic.com/store_item_assets/steam/apps/782330/library_600x900_2x.jpg?t=1702308063 , is the official poster available from steam.

Employee

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2.6K Messages

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28K Points

3 days ago

Hi Potatomonstr- Thank you for reporting! Further checking, your image has been re-instated and the changes are live on the title. This has been reported to the appropriate team for further investigation. Cheers!

(edited)

6 Messages

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122 Points

Hello Maya, thank you for the action. But please see that the poster has been changed yet again to the lower quality image. Thanks.

6 Messages

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122 Points

Update, the poster is now deleted also again.

Employee

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2.6K Messages

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28K Points

@Potatomonstr- It has now been reinstated and changed.

6 Messages

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122 Points

Hello Maya, thank you for help. But I think someone is actively changing the picture again and again. I thought earlier this was imdb staff, but now i think it is someone else. The poster is changed again and this person in question will delete the new poster again,. can anything be done? Thanks in advance for the support.

(edited)

Employee

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2.6K Messages

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28K Points

@Potatomonstr- We have reverted this again. As per your question, we have reached out to the contributor responsible.

6 Messages

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122 Points

Sorry to bother again but seems like the image is deleted again. Not sure what the issue is why this person keeps deleting. This poster is from steam which is the seller of the game, the picture is provided by the publisher and is the default poster in the steam store also. For reference please see under assets for this entry in steamdb site. https://steamdb.info/app/782330/info/. The steam posters are set default posters in so many games in imdb. This is very frustrating but thanks for the help.

Employee

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2.6K Messages

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28K Points

@Potatomonstr- This has been further reviewed, for Video game primaries we typically select the official video game cover. Therefore, the one that has been recently changed to will remain.

6 Messages

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122 Points

Hello Maya, really appreciate the review process undertaken. I would want to just add that since this current poster is for playstation which is a trademark and this game is also available for PC platform, kindly consider the poster image i provided which is from the publisher themselves and do not include any trademark names other than the game, and is of 2/3 aspect ratio which is the correct ratio for posters for imdb. Also since most other titles on the site have official posters from steam as primary, i would ask to kindly reconsider. Your help and support is appreciated as usual, thanks.

Employee

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2.6K Messages

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28K Points

@Potatomonstr- Thank you! We will further review and get back shortly.