15 Messages
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220 Points
Why am I still being rejected for a credit I sent a crew list for and my assistant has her credit for without any proof???????
I was hair department head on Godzilla and Kong and my second and several make-up, excluding the department head who has also been rejected, several times, are credited with NO way to confirm. I actually sent an official crew list and still nada, why?????
Maya
Employee
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2.8K Messages
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30.5K Points
2 years ago
Hi gcasny- In order for our staff to assist further, can you post the most recent 18-digit submission reference number for this crew credits contribution? Once we have this information, we can take a look at them. Cheers!
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gcasny
15 Messages
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220 Points
2 years ago
Thank you! We are both on the crew list I submitted with working title Origins, I would really appreciate this. We both submitted several times, my second added me also when she put hers on and our agents. my number is: 230320-025004-947000 Sabrina Wilson who is the Make-up Department Head also: 230126-210114-694000
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Michelle
Employee
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17.8K Messages
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317K Points
2 years ago
Hi @gcasny - Thanks for confirming. For the first submission (230320-025004-947000) I didn't see any provided evidence, for the second submission (230126-210114-694000) I saw an attempt to provide evidence but it seems it did not load properly for our editors to review. Can you post the evidence here for our staff to review?
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eboy
2.5K Messages
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69.2K Points
2 years ago
Best proof is usually the screenshot of the actual credits, since that way IMDb could see how the person is credited, what is the occupation etc.
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eboy
2.5K Messages
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69.2K Points
2 years ago
Another:
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gcasny
15 Messages
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220 Points
2 years ago
Hi, Bethanny approved my credit addition 16 days ago, it's still not on, you did add Sabrina, make-up department, thank you...are you guys mad at me? I resubmitted. Note: This comment was created from a merged conversation originally titled Still not live ...
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Maya
Employee
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2.8K Messages
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30.5K Points
2 years ago
Hi gcasny- My sincere apologies for the delayed reply and an updated information on this issue. We are working through a backlog of threads. I can see that this credit is now appearing live on your page. Cheers!
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