H

15 Messages

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220 Points

Friday, May 9th, 2025 9:21 PM

Solved

When a review is declined...

I don't know how many hundreds of reviews and other contributions I have made to imdb over the years, maybe 600? 700? Anyway, I've only had 3 declined. It's frustrating because they will not tell you why it has been declined. They refer you to the submission guidelines, but really every single review on imdb could fit into the categories there. You're left never knowing what it was that activated the algorithm to decline the review. So, how can you improve if you can't figure out what's wrong? You know that if your review is pending for more than an hour that an algorithm has flagged it. I've rewritten a review twice now to make it as sanitised as possible, and still it's declined. Can I respectfully ask that whatever reason the post was flagged is shared with us, so that we know what we've done 'wrong' and can fix it? remember if it wasn't for us you would not have a site. You should look after us.

Employee

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2.9K Messages

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29.9K Points

10 days ago

Hello HankOn, Can you post the 18-digits submission reference number for the rejections? to take a look for you. You can find the submission number in your Contribution History BETA page: https://help.imdb.com/article/contribution/contribution-information/contribution-history/G2BYV38VYPXM5L4F?ref_=helpsrall#

15 Messages

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220 Points

#250508-200254-704121

Employee

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2.9K Messages

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29.9K Points

Submission 250508-200254-704121 is on pending status, the review will be processed anytime soon. If you want us to take a look at the rejections, you can post the submission number here to take a look for you!

15 Messages

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220 Points

Yeah it's pending as that's the altered review that was initially declined. This was the original one. I can see why this was probably declined, but not the second one. #250505-004641-693321

Employee

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2.9K Messages

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29.9K Points

The review is breaching our User Review guidelines, has social comments and some of the content is not based on the movie, you can find the User Review guidelines in our Help Articles: https://help.imdb.com/article/contribution/contribution-information/user-review-guidelines/GABTWSNLDNFLPRRH?ref_=helpsrall#

15 Messages

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220 Points

Yeah I knew something was wrong although I don't think any content is NOT based on the movie. However I edited that, and the edited version has been pending for days too. #250508-200254-704121 There's no reason at all that one should be pending, it's a normal review.

(edited)

15 Messages

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220 Points

Just like with the review...no answer.

Employee

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3.2K Messages

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34.7K Points

@HankOn- Thank you for posting the submission reference! Taking a look, I can see that this review was already approved. Depending on several factors, submissions may take more time to be processed. You can keep a look at our Data Processing Times page: https://contribute.imdb.com/times?ref_=helpms_ch_ci_processing to follow up on the status of any further backlog of data and any current data processing as well.

15 Messages

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220 Points

It has literally just been approved this afternoon. It's been sitting for almost a week. That never happens.

Employee

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3.2K Messages

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34.7K Points

@HankOn- As mentioned, depending on several factors, submissions may take more time to be processed.