2 Messages

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132 Points

Wednesday, April 26th, 2023

Closed

Solved

What's going on here?

Every crew member uncredited? I saw them all when I just watched it.

https://www.imdb.com/title/tt27495506/fullcredits/?ref_=tt_cl_sm

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Employee

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3 years ago

Hi @BSmith -

I have now removed the incorrect "uncredited" attributes from the crew list and the changes should be live on the site shortly.  If any were missed where the names were credited on-screen for the episode, let us know!

Cheers!

(edited)

2 Messages

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132 Points

@Michelle​ Looks good to me now, i don't have access to the episode but I knew it was full credits from watching it, only spotted because Narrator was wrongly not credited (same on some other episodes where he should be but on them it was just him marked wrong).

So thank you.

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22.9K Points

@Michelle​ There were ~15 credits you left with uncredited (especially producers) but I removed the attribute from them all because they were all credited. Also fixed all cast orders because Narrator should have order number 1, whoever messed up this page should probably be told to read guidelines.

(edited)

Employee

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Hi @mbmb​ -

Thanks for catching the outstanding credits, not sure how I missed those last 15! 

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17.3K Points

3 years ago

Not shocked at this show being an issue, not sure if it's History Channel shows or just Prometheus Entertainment produced shows but the contributor who started obsessing over these shows would actually be a good contributor if they followed guidelines instead of doing their own thing and refusing to let anyone correct stuff to guideline standards.

I could bore on about all issues but I've complained plenty before over last 28 months, did notice a new thing he does, if a crew member is promoted and their credit should be listed from then on in a new section, he doesn't do it, just keeps it incorrectly in same section.

On the Narrator thing, on the show above he's credited on all episodes but still is marked uncredited on 4 past episodes here, I fixed this previously but it was altered back.

Same for the spin-off 'Beyond Oak Island', I fixed the Narrrator on all 3 seasons, 4, that's FOUR times and each time it was altered back in less than a week, even used the contact page to ask for help to lock them in place but was told simply that it "looks okay to me" in response.

So if any staff member feels game, please fix that last one, it cannot be done by non staff it seems.

Employee

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Hi @VonPunk​ -

Concerning the narrator credits that you are seeing being reverted back to "uncredited" can you confirm those episode titles so I can investigate further?

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Employee

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27K Points

Hi @VonPunk,

The titles mentioned above have all been checked and corrected appropriately. The only title that will remain with an "uncredited" credit attribute is https://www.imdb.com/title/tt15730690/ as we have verified the on-screen credits and the narrator is not credited.

I hope this helps!

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17.3K Points

@Ozzy​ Hi, it is a step in the right direction, however the one remaining uncredited is a mystery as he is credited far as I can see, here is a screenshot with the unique background that easily shows it's from that episode.

The Narrator listing issues with https://www.imdb.com/title/tt13354560/ still persist, Narrator should be credited 1st not 2nd as he only is credited in the closing credits whereas Matty Blake is credited in the body of the episode.
Anyway, thanks.

Employee

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Hi @VonPunk​ -

The Narrator credit for the episode "The Gold Metal" has now been corrected and the "uncredited" attribute has been removed, the change should be live on the site shortly.

Concerning your other call out, to clarify, you are referring to the cast credit order on the series main title page, is that correct?

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17.3K Points

@Michelle​ On all 28 episodes of Beyond Oak Island, the Narrator should be listed as order #1, he is listed in the end credits while everyone else is listed first in the body of the episode. As per the rules Narrator is #1 in order, I started the series this way but someone else started altering it, I gave up on the series due to constant changes being made but I've corrected the Narrator credit two to four times on each episode in past and it is always altered back to move him to #2, Can it be locked in place as order #1 to stop it constantly being moved?

(edited)

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Hi @VonPunk​ -

Thanks for clarifying the additional details.  In this case, are the episode end credits more comprehensive than the opening credits?

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@Michelle​ There is no opening cast credits, the whole onscreen cast credits (bar the narrator) is in the body of the episode, Matty Blake is credited near the start of the episode usually he's anywhere between the 1st to 5th person credited in the episode depending when he appears onscreen. Both Matty & Robert are listed in the end credits, Robert as the Narrator is listed solely in the end credits and as I understand the rules, that means he should be #1 in the cast.

(edited)

Employee

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Hi @VonPunk​ -

Thanks for clarifying, based on your description it is correct that Robert Clotworthy should be listed with the first cast credit order and should precede those identified within the episode.

You mentioned the order should be corrected on "Beyond Oak Island", correct?  I did review an episode where Matty Blake was credited first in the end credits and was ordered correctly above Robert Clotworthy, can you confirm the exact episodes where Robert is credited first or is the only one credited (for cast) in the end credits?

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@Michelle​ Matty is always credited twice, once in the body of the episode, usually as 'Oak Island Researcher' and in the end credits as 'Host' with Robert Clotworthy credited under him as 'Narrator', on 100% of the episodes. But isn't the guide that Narrator goes first if not credited in the body of the episode but only in the end credits, if everyone else is credited in the episode?

If not and Matty's credit near the start of the episode is to be not counted then it can stay as is, but if the Narrator being the only one exclusively credited in the end credits means he should be #1 then it needs switching to him first.

You probably know better than me, so you can decide which is right way round to list them.

Thank you for looking into this.

(edited)

Employee

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321.3K Points

Hi @VonPunk​ -

Thanks for clarifying the details.  I confirmed with our policy team that the narrator credit should remain first in this niche situation (where the host credit is listed twice). The credits have now been adjusted and the changes should go live on the site shortly.

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@Michelle​ Excellent, very grateful to you for going to the effort to look into this. I hope they remain locked in place for good now, I'll of course keep an eye on it going forward.

Thanks again, have an excellent week.

Employee

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321.3K Points

Hi @VonPunk​ -

You're welcome, thanks for your patience while sorting it out!