What to Watch is empty

Hello @Jolene​ ,

Thank you for looking into my issue. I use Firefox, but have tried in Brave and Edge as well - still the same. 

Hello @StockholmSyndrome​,

Is this also happening on your IMDb app?Also, could you check the What to watch page here.

In addition to that, please reply with the following information so we can investigate further:

• Device model:

• Operating system name and version number:

• Browser name and version number (if applicable):

• IMDb/IMDbPro app version number (if applicable):

• Screenshot/video of the error

Hello Jolene,

I do not use the app, only on my laptop; Lenovo using windows 11. It has been working since I bought it and have not made any updates or added extensions lately .

Thank you

Glad I'm not alone because misery loves company :D

Yeah, I'm in the habit of checking the What To Watch -> Top Picks page every morning, so it's absence is definitely felt. I also noticed my watchlist is empty. I don't really use it, so it's not a critical issue for me personally. I do know that I had a few things on there though, and they are now missing.

My watch list is still intact. It's just the suggestions that is gone, and like you that is a feature I really like and always check every time I visit imdb so I miss it too.

Hello StockholmSyndrome and lishremix,

Thank you for the information.

Please attach the following information about your devices so we can investigate further:

• Browser (example: Firefox):

• Browser Version

• Screenshot/video of the What to watch section

• Specific URL(s) affected:

• Do you have an ad blocker enabled?:

Desktop (Windows 10/11)

• Browser: Chrome 143.0.7499.193 & Firefox 146.0.1
• IMDB homepage (Top Picks section disappears as page loads). also https://www.imdb.com/what-to-watch/top-picks/
• I do have an adblocker installed on Chrome. Issue is also present when disabled. No adblocker installed in Firefox.

Mobile (iOS 26.1)

• IMDb App version 16.2.3
• Top Picks is only viewable from the homepage in the app, to my knowledge. The section exists, but rather that displaying personalized picks, it displays generic "popular" lists.
• No mobile adblocker installed.

An additional wrinkle, I have 3 computers available to me at home. I just tried on all 3. Interestingly enough, on my work computer, it does work. It's only my personal computers and phone that are not working. They are all on the same network.

Here are some screenshots:

@Jolene​ I did reply with all the requested info and screenshots, but for some reason the post says private. I can’t figure out how to change that. Let me know if you don’t see the response. 

Hello @Jolene​ I did turn off adblocks but it made no difference. But last night (swedish time) my What to watch and Top picks were visible again. I noticed that my viewing history had been wiped at the same time but it doesn't matter. So my issue has been solved.Thank youStockholm Syndrome 

@Jolene​ I just checked again this morning and it looks like I can now access my What to Watch - Top Picks on all 3 of my computers and mobile. Not sure what the problem was, but if you did anything to push it along, thank you!

@Michelle​ Thank you all for looking into it!

Another wrinkle. I signed out and signed back in on the two machines where I was getting results, and now both of those machines are not returning results as well. So the different sets that were appearing before must have been cached.

@Col_Needham​ I do rate pretty much everything I watch on IMDB, so I’ve amassed a lot over the years. I’m currently sitting at 7,371 ratings. Maybe that is factoring in. 

I’ll go through the article and see if I can find anything else to test. Thank you for your response.