Votes on reviews not showing up

I read all of the reviews of someone who likes the same movies I do. I vote on their reviews but my votes are not being counted because the "# out of # found this helpful" count doesn't change, even after a few days.

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Bethanny

Employee

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5.3K Messages

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55.5K Points

2 years ago

Hi TimeFox88-

When submitting a vote to a review, once your selection has been recorded, you will see these options replaced with a line of text indicating whether or not you found the review helpful. Please let me know if this is the case.
If not, have you tried with different devices? Also with different browsers? Have you also tried deleting cache and cookies?

Please let me know!

I'll follow up to help you.

Cheers!

6

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TimeFox88

5 Messages

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112 Points

@Bethanny Yes, I've tried on my phone and my computer at work and the votes never count. Thank you for the reply!

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2 years ago

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Bethanny

Employee

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5.3K Messages

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55.5K Points

@TimeFox88 My pleasure!

Can you try voting on a review and screenshot right after? And post the screenshot here.

Thanks!

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2 years ago

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TimeFox88

5 Messages

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112 Points

@Bethanny Sure. This is for the newest review of the show Seven Days.

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2 years ago

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Bethanny

Employee

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5.3K Messages

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55.5K Points

@TimeFox88 Ok so it does take the vote because the message changes, but then the counter doesn't move?

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2 years ago

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TimeFox88

5 Messages

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112 Points

@Bethanny Yeah. So this is the user whose reviews I always read (we both love to hate bad TV movies). I have voted on these reviews months ago that I liked the reviews but you can see that they all still say zero.

https://www.imdb.com/user/ur87921825/reviews

(edited)

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2 years ago

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Bethanny

Employee

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5.3K Messages

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55.5K Points

@TimeFox88 Ok I will investigate and come back to you :)

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2 years ago

TimeFox88

Votes on reviews not showing up

Bethanny

TimeFox88

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TimeFox88

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