breckstewart's profile

10 Messages

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236 Points

Tuesday, October 31st, 2023

In Progress

Video loses its association when edited.

I've had this problem for a while. When I upload a video for a specific episode, the video has 2 associations: the specific episode and the main show. But when I edit the video to change the thumbnail, the association to the specific episode is lost and only the main title remains. I know I could avoid modifying the thumbnail but the system never chooses the one I want.

My show is MoonDaze TV mdb.com/title/tt5642738/

Example:

- I uploaded this video MoonDaze Flash 122 - Halloween Exclamation Trailer https://www.imdb.com/video/vi3257976601/

 to the page for the specific episode https://www.imdb.com/title/tt29382307/

- I changed the thumbnail and then it lost the association to the specific episode page for MoonDaze TV 92 Halloween Exclamation while the association to the main show MoonDaze TV remains intact https://www.imdb.com/title/tt5642738/

This has been going on for a long while in my case and I was always hoping it would get solved but so far, it still happens every time I try to modify a video. Let me know if this is a bug, if other people have experienced it in the same way and what can be done to fix it.

Thank you,

Breck Stewart

Breck Stewart Profile on IMDb: https://www.imdb.com/name/nm1456763/

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2 years ago

Hi @breckstewart -

I have reported this to team in charge to confirm what could be happening, I will come back to you as soon as we get a reply. Ticket number V1090717886.

Cheers!

10 Messages

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236 Points

@Bethanny​ Thank you I really appreciate it. Hopefully we can find a way to correct this by adding associations retroactively so that we don't have to upload the videos again. I will wait eagerly for development on this issue.

Breck Stewart Profile on IMDb: https://www.imdb.com/name/nm1456763/