Utopia (UK)

This series is NOT available on Amazon. Can someone please remove the blue "Watch on Prime Video" button from this page.

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Michelle

Employee

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18.2K Messages

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321.3K Points

5 years ago

Hi trimellon -

As I understand, there is an incorrect Watch Now link, is that correct?

If so, can you confirm which exact IMDb title page is displaying this error?

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Michelle

Employee

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18.2K Messages

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321.3K Points

5 years ago

Hi trimellon -

Thanks for confirming, I have now filed a ticket to the appropriate tech team to correct the match you reported, once I have a status I will update you here.

Cheers!

4

jeorj_euler

10.7K Messages

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226.1K Points

Why is this taking so long, Michelle? I don't remember matters like this ordinarily taking longer than two days after a report is made.

— Jeorj Euler, an IMDb regular registrant

5 years ago

I posted a new thread here without realizing it. I think it's very important to update this information immediately! The history of Utopia and it's fans goes back years in reference to the cancellation, and possible resurrection of the English series since the new, highly inferior version now airing on Amazon Prime Video.

We need to drum up support and make sure people have the correct show available to them, not an unrelated show of the same name. Please help us if you can!

5 years ago

Michelle

Employee

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18.2K Messages

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321.3K Points

Hi Jeorj -

Unfortunately, IMDb staff can no longer directly make the corrections, instead we must file a ticket with the appropriate Amazon Video team (often in a different location). Generally, these requests will be resolved in a few days, but may take longer to handle when there are Holidays involved.

5 years ago

jeorj_euler

10.7K Messages

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226.1K Points

Really? Wow...

— Jeorj Euler, an IMDb regular registrant

5 years ago

Michelle

Employee

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18.2K Messages

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321.3K Points

5 years ago

Hi trimellone -

I just reviewed the ticket and can confirm that the incorrect "Watch Now" matching has been resolved.

Cheers!

2

jeorj_euler

10.7K Messages

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226.1K Points

Well, it hasn't gone live just yet.

— Jeorj Euler, an IMDb regular registrant

5 years ago

Michelle

Employee

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18.2K Messages

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321.3K Points

Hi All -

Thanks for the update, I have re-opened the ticket as I can also confirm that the change has not been made live on the site. I'm actively tracking the issue and once I have an update I will post the details here.

5 years ago

jeorj_euler

10.7K Messages

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226.1K Points

5 years ago

To everybody locally (trimellone, Karen and DrProfessor), I wanted to remind or point out that there are reasons why problems like this one are supposed to be addressed through https://help.imdb.com/contact, that it is for the sake of clarity, as there are specific pieces of data that are needed:

All fields marked below are mandatory.

Film/video title:
IMDb identifier:
Amazon Identifier:
Comment:

Which I would probably fill out something like as follows:

All fields marked below are mandatory.

Film/video title: "Utopia" (2013/I)
IMDb identifier: tt2384811
Amazon Identifier: N/A
Comment: This UK television series authored by Dennis Kelly does not belong linked to anything on Amazon Video at all. Instead Amazon product B07HLYVVG7 should be linked only to IMDb tt7236720, as these objects both represent the 2017 documentary miniseries "Utopia: In Search of the Dream" directed by Russel Barnes.

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Michelle

Employee

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18.2K Messages

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321.3K Points

4 years ago

Hi All -

I'm just circling back on this older issue to confirm that the issue has been resolved and both titles are now displaying the correct "Watch Now" matching.

Cheers!

0

trimellone

Utopia (UK)

Michelle

Michelle

jeorj_euler

DrProfessor

Michelle

jeorj_euler

Michelle

jeorj_euler

Michelle

jeorj_euler

Michelle

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