A

1 Message

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70 Points

Friday, August 16th, 2024 3:00 PM

Solved

User review processing time

Hello, I have written several reviews. All of my reviews have passed and have never used profanity or spoilers. Most of my reviews have been processed in matter of minutes (which I am grateful) despite imdb stating processing takes around 1 business day.

Why now my review takes this "long" soon past 20 hours on movie that is about to be released globally (today). My gripe is that I have paid money to see this movie earlier than global release to write a review earlier to make it more "competitive" in sea of reviews. Suddenly it is taking longer than my last 20 reviews (all processed in matter of minutes), which isn't very consistent and reliable. I do understand the 1 day process time, but not the sudden change. Any explanation on this sudden processing time change?

#240815-194229-528404

Employee

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1.7K Messages

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17.4K Points

2 months ago

Hi @ardenderi,

Thank you for your problem report.

I can confirm your review is still pending processing. As such, I cannot provide support until the review has been processed. However, please be advised this has no reflection on your account, and there has been no update or changes that would purposefully cause a sudden change to the amount of time taken to process your reviews. We encourage you to be patient until your review is processed.

Please see our Processing Times guide for more details on this per data type.

Thanks!