Q

15 Messages

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218 Points

Thursday, June 6th, 2024 3:09 AM

Closed

Solved

Uploaded pictures on Word of Honor page all deleted

Hi there.

I have spent a lot of efforts in uploading pictures of Ye Zhou, Asher Ma and Jun Gong for Word of Honor, and they are all deleted! Please help to restore and also stop that from happening. It’s really unfair that why only Zhang Zhehan’s pictures are allowed to be remained on this page. 

I suggest IMDb needs to have a policy that other users cannot delete another user’s uploads. Since IMDb is using a stringent measure to approve those uploads, other users shouldn’t have the right to delete them. It’s not respecting IMDb policy and other users’ effort. This needs to be addressed. It’s violating user’s right.

Employee

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17.5K Messages

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313.3K Points

6 months ago

Hi @quickwitter -

In order for our staff to investigate the recent image removals, can you provide the 18-digit submission reference numbers associated with some of the images that were approved and then removed?

15 Messages

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218 Points

Hi there. All my posts on this page https://www.imdb.com/title/tt12458172/?ref_=ext_shr_lnk were removed almost on the same day after published. There were more than 50 images. The page is seemed to be monopolised by one actor, Zhang Zhehan. Other leads’ images were deleted from the page. Only this page has such a problem. I have added several rounds and they were deleted shortly after published. This is definitely an organised and intentional way of disregarding other leads’ contributions and disrespecting other users’ time and efforts. I have attached some lists of those images being deleted, they are starred in those lists. I hope that users with such behaviours should be banned to prevent abusing the system to satisfy their selfish desires.

15 Messages

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218 Points

Two more lists attached.

15 Messages

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218 Points

6 months ago


Can you imagine that I am not alone? There were many fans of other leads that faced the same problems that their favourite actors’ or actresses’ images were deleted after being published.

Employee

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5.6K Messages

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58.7K Points

@quickwitter​ Hi! I can see most of the images were watermarked, which is against our guidelines, reason why they were deleted. I have reinstated the ones that were not watermarked.

Cheers!

15 Messages

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218 Points

Hi Bethany. I can’t even see the images you restored. Were they deleted again? I have just uploaded 5 with high quality and no watermarks. Why are they not posted or they were deleted soon after posted. Please check the logs of this page. You will see strange activities on uploading and deleting images in high volumes. Does it mean only Zhang Zhehan’s images are allowed on this page? I question the integrity of this programme if it allows certain group to monopolise the page. Please investigate carefully. I am very dissatisfied with the results and the continuous bullying behaviours that happen on this platform.

15 Messages

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218 Points


These are the five just uploaded.

Employee

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5.6K Messages

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58.7K Points

@quickwitter​ Hi! I reinstated 14 images, found the account deleting them and took steps to avoid them being deleted in the future. Please do not upload any more images against guidelines to avoid this type of issues.

Cheers!

15 Messages

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218 Points

Hi Bethany. Since I have learned about the guidelines, I have not uploaded any image against them. The 14 images you reinstated were deleted again. This is atrocious. Please advise if there is anything else IMDb can do about it.

Employee

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5.6K Messages

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58.7K Points

@quickwitter​ Seems like the deletion requests went through before I took steps, let me know if it happens again in case there is any sort of bug.

Cheers!

15 Messages

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218 Points

Hi Bethanny,


Can you please reinstate the 14 images? I can’t see any of them. Now more non-Zhang Zhehan’s images uploaded by other users were deleted too. Can you please do something about it. It’s meaningless if the page is monopolised.

Thank you.

15 Messages

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218 Points

Hi Bethanny.

I can’t see the images you reinstated. Do you know why it’s so?

Thank you.

Employee

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5.6K Messages

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58.7K Points

@quickwitter​ Hi! I have reinstated.

Cheers!

15 Messages

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218 Points

Hi Bethanny,

Thank you for your support. Unfortunately, I still can’t see those reinstated images. Why? Can you please provide a more permanent solution? I think you are equally frustrated. This is horrifying as it wasted so much of our time.

Please help.

Thank you.

Employee

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5.6K Messages

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58.7K Points

@quickwitter​ Hi! The person reporting the images has informed us that most of them come from a concert but are not part of the title, can you clarify?

Thanks!

15 Messages

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218 Points

Hi Bethanny.

Those are not true. They are still scenes from the Drama. Those reported only wanted one character to be on this page. They are monopolising the entire page. You can see hundreds of their images uploaded with only one actor. This is manipulation. Please investigate. They report on every image that does not include their favourite actor. Is this fair. I have not reported on any of their images uploaded. I respect every user’s effort but I don’t respect such despicable behaviour.

9 Messages

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154 Points

@Bethanny​ 

Hi, I experienced the same issue.   I submitted the below high quality single static image (#240619-161204-423802) with no watermark from the drama Word of Honor today. It was initially approved and published.  However, when I checked the Word of Honor page a while later, I discovered that it was already removed.  Can you please let me know the reason for deletion?

I also observed that the Word of Honor page seem to be monopolized by the fans of one actor who can't even be found in Youku official website of this drama (the production company of this drama).   However, the photos of other actors in this drama had been published and then disappeared. 

https://www.youku.com/profile/index?uid=UODI5ODY5NjQ0NA==

https://v.youku.com/v_show/id_XNTEyNTgxNjU2OA==.html

Can you please help investigate this situation?  Thanks. 

Employee

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5.6K Messages

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58.7K Points

@hanjian​ Hi! The image contains what seems like a watermark, regarding images in the title in general we have taken more measures to avoid them being deleted, let us know if you notice any more deletions.

Cheers!

9 Messages

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154 Points

@Bethanny​ Hi Bethanny, none of the images I submitted have watermark.  I submitted 11 photos today; they are all of high quality photos but have all been deleted!  They are either screen shots directly from the drama or official posters from the production company Youku. It is very unfair to delete other actors's photos because the fans of one actor want to monopolize the drama page for their idol (the drama page has over a hundred of photos for one particular actor).  

Can you please kindly investigate and review my below submission?  If they are incorrectly deleted, can you please reinstate them? Thanks. 

#240620-022537-751902

#240620-022440-750202

#240620-022419-305302

#240620-022349-086402

#240619-181802-881102

#240619-175459-082302

#240619-161204-423802

#240619-160530-672102

#240619-155330-364502

#240619-155118-397002

#240619-154950-380602

Employee

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5.6K Messages

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58.7K Points

@hanjian​ Hi! I have reinstated all. Please do let me know if images are deleted again.

Cheers!

9 Messages

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154 Points

Thank you so much Bethanny.  Are you able to put a note to those photos so that they can't be deleted again?  

9 Messages

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154 Points

@Bethanny​ Hi Bethanny, 5 out of the 11 photos (see below list) you reinstated have been deleted again.   Why were they deleted again?  I am curious on what basis they were removed.  Can you please reinstate them?  Are there any ways to prevent them from being deleted again?  Thanks.

#240620-022537-751902

#240620-022419-305302

#240619-154950-380602

#240619-161204-423802

#240619-181802-881102

9 Messages

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154 Points

@Bethanny​ Oh my goodness..after I sent you the previous message 4 minutes ago, another photo was deleted as well!  Now, 6 out of the 11 are gone.  I am sure the remaining 5 may eventually be deleted too.  Can you please investigate the reasons why they were removed?   Were they reported by the same user and/or deleted by the same IMDB admin?  

Meanwhile, please kindly reinstate all the deleted photos.  Are there any ways to prevent them from being deleted again?  Thanks.

#240619-175459-082302

#240620-022537-751902

#240620-022419-305302

#240619-154950-380602

#240619-161204-423802

#240619-181802-881102

9 Messages

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154 Points

@Bethanny​ Hi Bethanny, all 11 photos you reinstated for me have been deleted again.  Please kindly reinstate them again.  Are there any ways to prevent the valid photos from being deleted again?  Thanks

#240620-022537-751902

#240620-022440-750202

#240620-022419-305302

#240620-022349-086402

#240619-181802-881102

#240619-175459-082302

#240619-161204-423802

#240619-160530-672102

#240619-155330-364502

#240619-155118-397002

#240619-154950-380602

2 Messages

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84 Points

5 months ago

@Bethanny I am glad that I found this discussion topic here. I have encountered the same issue as the other two IMDB users.  I had reported the issue to IMDB via email but the discussion kept going round in circles; I was advised to resubmit the photos but they were deleted within a few hours (sometimes they were deleted within 15 min).  Why are photos of one actor allowed to remain but photos of others are deleted when they are of similar quality?  

Can you please look into my below submissions (16 photos) and help me understand why they were deleted? Thanks.

#240620-134218-049502

#240620-134953-140302

#240620-141210-414702

#240620-141305-851002

#240620-144604-863502

#240620-151824-524402

#240620-151841-992102

#240620-151857-340302

#240620-155546-123102

#240620-151913-546602

#240620-155651-954902

#240620-163544-754802

#240620-155606-952502

#240620-163608-151502

#240620-163646-634102

#240620-214547-950902

15 Messages

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218 Points

@Bethanny  Unfortunately, the images that you reinstated many time are gone again. What is going on? I know you have been supportive and prompt is responding. Does IMDb condone such malicious behaviours that undermine other users? I am very disappointed.

Please help to address this with more permanent solutions so that you don’t have to keep reinstating the images.

Thank you.

15 Messages

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218 Points

@Bethanny I just uploaded 4 mages. Why is there only one image uploaded? They are all still frames from the drama without watermarks and with high resolution.

please advise.

Thank you.

15 Messages

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218 Points

My one and only image uploaded is deleted again! How can this happen again and again. Why only Jun Gong’s images are deleted? This is outrageous! It is a targeted bullying behaviour. How can IMDb allow this?

Any other users faced the same problems? Any suggestions what could be a permanent solution to stop these kind of uncivilised practices?

Thank you.

9 Messages

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154 Points

@quickwitter​ I share your frustration as I have had the same problem!  Photos reinstated and approved by IMDB admin were deleted without reasons.  

Employee

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5.6K Messages

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58.7K Points

@quickwitter​ Hi! Can you confirm what submission reference image was deleted?

Thanks!

9 Messages

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154 Points

@Bethanny​ Hi Bethanny, what about my 11 deleted photos?  Can you please reinstate them as well?  The IMDB internal measures don't seem to be working as our photos were deleted many times after reinstatements.   Is there any more permanent solution?

#240620-022537-751902

#240620-022440-750202

#240620-022419-305302

#240620-022349-086402

#240619-181802-881102

#240619-175459-082302

#240619-161204-423802

#240619-160530-672102

#240619-155330-364502

#240619-155118-397002

#240619-154950-380602

Employee

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17.5K Messages

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313.3K Points

Hi @hanjian​ -

Apologies for the delayed response.  these images have now been reinstated.  Cheers!

9 Messages

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154 Points

Hi @Michelle​ ,

Thanks for reinstating the images.  I saw #240620-022537-751902  and #240619-181802-881102 reinstated for a few days but today they were deleted again.  
By the way, I could not see the other images being reinstated.  
#240620-022440-750202
#240620-022419-305302
#240620-022349-086402
#240619-175459-082302
#240619-161204-423802
#240619-160530-672102
#240619-155330-364502
#240619-155118-397002
#240619-154950-380602
Can you please help fix this problem again?  Thank you.