13 Messages
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240 Points
updating cast
I have submitted a correction over 10 times now at this point. I have uploaded the updated poster, i have uploaded the cast marketing posts, i have uploaded the social media cards that were sent to the actors to promote. and every time it's getting rejected stating you can't verify the information. how hard is it to verify a different person and name on a different promotional post?! If i very specifically state rebecca johnson replaced judy green for the role of nellie and i upload all those things how is this still being rejected?? if i say that an actor is no longer attached to the project whatsoever and i provide the new cast photo, how is that not able to be verified and rejected?!




Maya
Employee
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8K Messages
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83.8K Points
14 days ago
Hi DBailey45-
In order for our staff to review, can you post the 18-digit submission reference number(s) for this contribution?
Cheers!
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DBailey45
13 Messages
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240 Points
5 days ago
i have submitted a correction over 10 times with it being rejected each time even though evidence is provided. 1st i was told that i would be help and the corrections would be resubmitted. then i was told there was a processing error on IMDB's side, and instead of re-processing the corrections im being told to resubmit all of the corrections again. and when im trying to get clarification as to why the original corrections can't be re-processed, my messages are marked private and i'm being ignored. is this how yall decide to run a company? I have a legit question and concern and i'm being ignored!!
Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/its-a-shame-that-you-ask-for-help-and-youre-ignored-and-messages-are-marked-private-so-they-you-can-continue-to-be-ignored/6a2c08f07181fc54779e73a7 Title : it's a shame that you ask for help, and you're ignored and messages are marked private so they you can continue to be ignored.0
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DBailey45
13 Messages
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240 Points
5 days ago
still no response
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