H25
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5 Messages

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122 Points

Wednesday, July 2nd, 2025

Solved

Unable to Verify Despite Evidence

Hi, I am trying to update my credit for an upcoming title, #250701-151246-571000. I am not sure if my evidence has uploaded correctly but I am using my production contract as reference and am still receiving that error reason. Thanks for any help in advance!

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11 months ago

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Maya

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7.9K Messages

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82.6K Points

11 months ago

Hi H25- Thank you for posting the submssion reference!Futher reviewing, I can see that it was rejected as our editors could not verify it with the information that was provided. I will recommend that if you have further supporting evidence of any of the highlighted on our Help Guide below to submit it and our editors will take another look. https://help.imdb.com/article/contribution/contribution-information/how-can-i-submit-additional-verification-for-a-credit-submission/GN93ME9NVXHVE36E?ref_=helpsrall#correction Cheers!

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H25

5 Messages

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122 Points

Thank you for getting back to me Maya. I have now attached a further article, and as the film is still to be released, my production contract specifying the credit I am updating. I am not sure what is unable to be verified here, is this possibly a name issue? 250702-235558-652000 Thanks again for your help

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11 months ago

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H25

5 Messages

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122 Points

It has now successfully been updated. Appreciate your help again, thank you

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11 months ago

Maya

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7.9K Messages

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82.6K Points

@H25- Perfect! You're welcome!

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11 months ago

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