j_harris_7859500's profile

8 Messages

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150 Points

Friday, April 15th, 2016

Unable to upload a demo reel in mov format

I'm attempting to add a demo reel to my page, http://www.imdb.com/name/nm3356038/?ref_=fn_al_nm_3, and I keep getting a "Sorry, your video upload failed.Your upload was interrupted. Please try uploading your video again." popup.
Can I not upload a .mov file?Thanks

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8 Messages

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150 Points

10 years ago

Please note that I have high speed Internet, and I have used the same system to upload a trailer reel to IMDB.

115 Messages

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18.9K Points

10 years ago

Hello J,

Have you attempted to upload the video using any alternate computer/internet connection?

-Trevor

8 Messages

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150 Points

10 years ago

Not an alternate computer, but I was on Safari, and it didn't work, so I went to Google and it uploaded fine.
One more question, please. I've been making corrections and additions to another film I'm involved in, and while some changes went up immediately (name order, additional cast/crew), the corrections to producer titles and the poster change have not shown up for a week now. Thoughts, Trevor?

Employee

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18.4K Messages

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323.1K Points

10 years ago

Hi J -

If the updates you submitted haven't yet processed, please post the relevant submission reference numbers associated with the updates here so our staff can take a look.

8 Messages

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150 Points

Hi Michelle, Thank you so much for responding. The corrections and additions are still not there. The Reference numbers are:

#160409-151324-843602

#160409-172033-185000

 #160403-210650-460000

Employee

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18.4K Messages

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323.1K Points

10 years ago

Hi J Harris -

Thanks for posting the submission details.

For #160409-151324-843602 - I wasn't able to locate a submission under this number, if the data is still missing can you take another look and let us know the exact submission reference number?

For #160409-172033-185000 - I see that these crew credits have been accepted and are now listed on the title page here.

For #160403-210650-460000 - I also see that these producer credits have been approved and are now listed here.

8 Messages

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150 Points

10 years ago

I copied the number directly from the email I received from IMDB. The photo which was 8 of 8 is the new poster that the filmmaker wants to have as the title pic.
Does this help?
Imaged Reported


8 Messages

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150 Points

10 years ago

Thank you so much for adding the crew credits and actor credits.
The submission ending in 460000 doesn't list the corrected producer credits. 

(Some of the producers were actually executive producers and we'd like to credit them properly! Zac Trenta is the only one that is correct as EP)
> Contribution Details

> The Legend of Kate
> Kensington (2015)Producers - ReplaceOld - 
> Name: Castillo, Melony
> Occupation: assistant producer
> New - 
> Name: Castillo, Melony
> Occupation: associate producer


> Old - 
> Name: Cerreto, Betty
> Occupation: producer
> New - 
> Name: Cerreto, Betty
> Occupation: executive producer

> Old - 
> Name: Cerreto, Frank
> Occupation: producer
> New - 
> Name: Cerreto, Frank
> Occupation: executive producer

> Old - 
> Name: Mahler, William
> Occupation: producer
> New - 
> Name: Mahler, William
> Occupation: executive producer

> Old - 
> Name: McClure, Beatrice (I)
> Occupation: associate producer
> New - 
> Name: McClure, Beatrice (I)
> Occupation: executive producer

> Producers - AddName: Trenta, Zac
> Occupation: executive producer

8 Messages

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150 Points

10 years ago

Has someone had the opportunity to review the changes for producers and for the poster change? I have not seen it on the IMDB page to date. 
Thank you!

Employee

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18.4K Messages

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323.1K Points

10 years ago

Hi J Harris -

This is confirmation that the primary poster has since been updated, see here

Regarding the Producer credits, I have submitted the occupation updates on your behalf, you can visit here to see how the submission was made (look for Contribution #160601-183501-554000).  Cheers!

8 Messages

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150 Points

Thank you for the poster update, and we look forward to seeing the Producer corrections, Michelle.