8 Messages
•
150 Points
Unable to upload a demo reel in mov format
I'm attempting to add a demo reel to my page, http://www.imdb.com/name/nm3356038/?ref_=fn_al_nm_3, and I keep getting a "Sorry, your video upload failed.Your upload was interrupted. Please try uploading your video again." popup.
Can I not upload a .mov file?Thanks
Can I not upload a .mov file?Thanks



j_harris_7859500
8 Messages
•
150 Points
10 years ago
0
0
trevor
115 Messages
•
18.9K Points
10 years ago
Have you attempted to upload the video using any alternate computer/internet connection?
-Trevor
0
0
j_harris_7859500
8 Messages
•
150 Points
10 years ago
One more question, please. I've been making corrections and additions to another film I'm involved in, and while some changes went up immediately (name order, additional cast/crew), the corrections to producer titles and the poster change have not shown up for a week now. Thoughts, Trevor?
0
0
Michelle
Employee
•
18.4K Messages
•
323.1K Points
10 years ago
If the updates you submitted haven't yet processed, please post the relevant submission reference numbers associated with the updates here so our staff can take a look.
1
0
Michelle
Employee
•
18.4K Messages
•
323.1K Points
10 years ago
Thanks for posting the submission details.
For #160409-151324-843602 - I wasn't able to locate a submission under this number, if the data is still missing can you take another look and let us know the exact submission reference number?
For #160409-172033-185000 - I see that these crew credits have been accepted and are now listed on the title page here.
For #160403-210650-460000 - I also see that these producer credits have been approved and are now listed here.
0
0
j_harris_7859500
8 Messages
•
150 Points
10 years ago
Does this help?
Imaged Reported
0
0
j_harris_7859500
8 Messages
•
150 Points
10 years ago
The submission ending in 460000 doesn't list the corrected producer credits.
(Some of the producers were actually executive producers and we'd like to credit them properly! Zac Trenta is the only one that is correct as EP)
> Contribution Details
> The Legend of Kate
> Kensington (2015)Producers - ReplaceOld -
> Name: Castillo, Melony
> Occupation: assistant producer
> New -
> Name: Castillo, Melony
> Occupation: associate producer
> Old -
> Name: Cerreto, Betty
> Occupation: producer
> New -
> Name: Cerreto, Betty
> Occupation: executive producer
> Old -
> Name: Cerreto, Frank
> Occupation: producer
> New -
> Name: Cerreto, Frank
> Occupation: executive producer
> Old -
> Name: Mahler, William
> Occupation: producer
> New -
> Name: Mahler, William
> Occupation: executive producer
> Old -
> Name: McClure, Beatrice (I)
> Occupation: associate producer
> New -
> Name: McClure, Beatrice (I)
> Occupation: executive producer
>
> Producers - AddName: Trenta, Zac
> Occupation: executive producer
0
0
j_harris_7859500
8 Messages
•
150 Points
10 years ago
Thank you!
0
0
Michelle
Employee
•
18.4K Messages
•
323.1K Points
10 years ago
This is confirmation that the primary poster has since been updated, see here.
Regarding the Producer credits, I have submitted the occupation updates on your behalf, you can visit here to see how the submission was made (look for Contribution #160601-183501-554000). Cheers!
1
0