5 Messages
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112 Points
Unable to Re-Submit Deleted Credit Due to Duplicate Pending Submission
Hello,
I would appreciate your help regarding a credit submission issue.
I initially submitted a credit with the wrong order number, and later requested a correction to update the order. After several rejections, I decided to delete the credit entirely in order to restart the submission process correctly.
However, although the contribution/credit no longer appears on my account, I am now unable to submit it again. IMDb displays a message stating that this is the exact same submission that I (or another contributor) have already entered, and that it is still pending review by IMDb staff.
Could you please advise how I can resolve this issue or clear the pending duplicate submission so I may re-submit the credit correctly?
Thank you very much for your assistance.




Maya
Employee
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7.9K Messages
•
82.6K Points
23 days ago
Hi MonicaBicho_14-
In order for our staff to review, can you provide us with the 18-digit submission reference number for this contribution?
Cheers!
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