24 Messages
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320 Points
Unable to remove old poster
Hi,
I've added a new film poster to my project, but am having a problem removing the old one. I tried to report it and gave the explanation, but that was 3 days ago and still no removal. Is there another method I should use?
Rusty767
92 Messages
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1.5K Points
3 months ago
if you added it originally, go to photos and click on the photo(s) there. navigate to the one you want to be the poster and click on it. when large image is shown click away any menu overlay and see if you have the pencil/edit icon at the bottom. If so, click it and 'suggest' it be used for primary image (be sure to enter reason).
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TheRealIanKane
24 Messages
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320 Points
3 months ago
I want to remove old images and thought I could do that by reporting them then clicking on the reason. But it's been 4 days and the images are still up. It's letting me add images though. I'd like to remove images 2, 6, and 7 https://www.imdb.com/title/tt21229168/mediaviewer/rm3878306049/
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Bethanny
Employee
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5.6K Messages
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58.7K Points
3 months ago
Hi @TheRealIanKane -
I have deleted the image for you, in this case deleted because it had a watermark. Keep in mind we don't delete images unless they are in breach of our policies, even if they are old.
Cheers!
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