ljdoncel's profile
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Monday, July 29th, 2024 4:02 PM

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Two misread/misunderstood requests

Hi, everyone:

Yesterday I submitted two complex connections requests to the Helpdesk. However, neither has been properly understood, and the solution implemented has only exacerbated the problem.

REQUEST #1: The Conjuring trilogy

REQUEST #2: The Evil Bong saga

  • Problem (before my request):

  • My inquiry:

    PREVIOUS "FOLLOWS" CONNECTIONS NOT CARRIED OVER

     

    Title 1 link: https://www.imdb.com/title/tt18286456 (Evil Bong 888: Infinity High)
    Title 2 link: https://www.imdb.com/title/tt8073604 (Evil Bong 777)

    Type of connection (Followed by/Follows, Version of, Alternative language version of): Follows

    Hi, I recently submitted the Followed by/Follows connection between Title 1 and Title 2. It was approved without any problem. However, now I see that on the movie connections page for Evil Bong 888: Infinity High (https://www.imdb.com/title/tt18286456/movieconnections/#follows) the links to the films of the saga prior to Evil Bong 777 (tt8073604) have not been carried over. Thank you.

  • Response from the helpdesk:
    "I've added the new titles connection as requested..." (closer, but.... wrong titles)

  • Outcome (after my request):

Could you please reverse the changes applied and re-evaluate the requests?

Thank you very much. Cheers!

Employee

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4 months ago

Hi @ljdoncel -

Unfortunately complex connection requests can only be done through help desk, you can direct them to this thread since you did such a clear explanation, let them know the request was sent in before but done wrong.

Cheers!

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Thank you very much, Bethanny!.