Trying to split a person TOM FLANAGAN (IV)

We employ a "Tom Flanagan" who was an assistant here at Innovative Artists and is now an Agent here.  There is another "Tom Flanagan" who was at Red Bird and then went to Leo Burnett.  There is one card for both of them with all three companies but neither has any credits.  So when I try to split them- and I click "check these updates" it says there are no credits to split and nothing happens so there isn't even a confirmation number.  This is where it sticks-- https://www.dropbox.com/scl/fi/cmsrjs3dvg4nhdbrz5xwn/tom-flanagan-IV-imdb.png?rlkey=rk866bnhmyrbot3312ptbfkvk&dl=0  There is an article describing this 2nd Tom-- but I don't have a subscription to read it.  Maybe you do.  https://www.dropbox.com/scl/fi/k5ajk6casp9tccsqpf57a/tom-flanagan-red-robot.png?rlkey=w50xr37h76dz8wbh4l3kx39hs&dl=0   This is a screen shot of an article describing the other Tom.   And this is the article.   https://adage.com/article/agency-news/slideshow-inside-leo-burnett-s-nyc-office/227658   Please split and make our "Tom Flanagan" an agent at Innovative Artists with no other jobs or credits.  Thank you!!!