colcam's profile

3 Messages

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90 Points

Thursday, July 7th, 2016 12:15 AM

The "merge two titles" does not work.

"Ao Haru Ride" (2014) and Blue Spring Ride (2014) »Ao Ha Ride (original title) are the same series, but all attempts to merge them are defeated with "contact support" at the end.  There is no way to contact support, really, except to post here.  It is funny because the same canned blurb is on each page, but the software refuses the merger becaue "Ao Ha Ride" is not the same as "Ao Haru Ride" so they must be different.

Any live people out there who can tell the software what to do?


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Employee

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16.9K Messages

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307.3K Points

8 years ago

Hi colcam -

If I understand correctly the following two titles need to be combined, is that correct?

"Blue Spring Ride (2014)": http://www.imdb.com/title/tt3592708/

"Ao Haru Ride": http://www.imdb.com/title/tt3615768/

3 Messages

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90 Points

8 years ago

Correct, and I tried a couple of times but it kept telling me to contact support. 

Employee

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16.9K Messages

 • 

307.3K Points

8 years ago

Hi colcam -

Thanks for confirming.  The two titles have been combined and the change should be live on the site shortly,  cheers!

3 Messages

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90 Points

Thank you.  I have merged one before, but this time the "contact support" just put me up against the wall.