The Circular Clusterf$#k Between Amazon Prime Video Direct and IMDB - Please Help

@Chief_Mojo- If the series is not yet listed on IMDb and it has already been released, you will first need to add the series title to the site. Within the New Title Submission, you can include your company information which is needed. As mentioned above, you will need to ensure that your company is listed and also make sure that your series is listed on IMDb with the appropriate company credits. Further detailed information and instructions on how to add a new title to IMDb can be found on our following Help Guide: https://help.imdb.com/article/contribution/titles/adding-a-new-title/GNXTSSVTJTFCRZGN?ref_=helpart_nav_1# If the company is not yet listed, you are also welcome to review this other Help Guide with detailed instructions: https://help.imdb.com/article/contribution/industry-professional/companies-data/GM45NQ429VURNCSG?ref_=helpsrall# Once the title is listed on IMDb, you should then be able to address the outstanding issue with Amazon Prime Video Direct. Cheers!

This response is a perfect example of what I'm talking about... It's like whoever responded either never bothered to even read my problem, or they cannot comprehend what the issue is. The response is tailored to someone whose series is already published. Again, for the umpteenth time, MY SERIES ISN'T PUBLISHED!!! Amazon will not publish it because IMDB can't prove that I am connected to it in any way, shape or form.

Hi Chief_Mojo - As I understand the issue, Amazon Video Direct needs to verify that you are directly affiliated with the production, and to do so, you will need to list your production company and title on IMDb. If your title has not yet been released, but there is intention to release, your title can still be eligible for listing on the site, as well as your production company. If you have already submitted this information to IMDb and encountered issues, you are welcome to post the 18-digit submissions reference numbers here for our staff to take a look. otherwise, you will need to submit the title (you can also submit your company within the new title submission form). You can find the details on submitting a completed film/show on the following Help Guide: https://help.imdb.com/article/contribution/titles/submitting-a-completed-film-tv-show/GDWSDT4ECBJR84V2?ref_=helpart_nav_12#revirew I hope this helps!

Hi Michelle, thanks for reaching out; you seem like you are genuinely interested in helping. Unfortunately, as in every other scenario, the information you provided does nothing in the way of doing so. The link you sent me does in fact take me to the page for submitting a new show. I’ve been at that link many times before. If you were to read the link, it clearly states that to have a show successfully submitted, you MUST PROVIDE ESSENTIAL EVIDENCE THAT A TITLE EXISTS. These options include providing a link to a streaming platform (I.e., Amazon) or a link to the title on online retailers. As you can see, this presents a Catch-22 situation - Amazon will not accept my series because it is not listed on IMDB, and IMDB will not list it because it is not on Amazon. This has been going on for almost a year now. I find it almost impossible to believe that I am the first one that has ever encountered this issue. Again, while I genuinely appreciate your attempt to help, I am at the exact same place as I have been for months, with no discernible way forward. To say this is frustrating beyond belief doesn’t even begin to convey the level of disappointment I feel.

Hi Chief_Mojo, We do accept other forms of suitable evidence for title additions, such as: - Third-party news articles - Online TV schedule - Trailer / behind the scenes video - Production stills - Mentions from reputable sources Have you tried submitting your title to IMDb using any of the above forms of evidence? If so, could you provide us with a submission reference. You will find this in your Contribution History (https://contribute.imdb.com/updates/history) Thanks!

Hello Ozzy. I submitted all the required info a week ago and have heard NOTHING thus far. No confirmation email, no alert, no NOTHING. It's as if I never submitted anything at all. How long does the review process typically take?

Hi Chief_Mojo, I'm sorry you've not seen any update or result since your contribution. I can look into this further for you. Please could provide me with the 18-digit submission reference for this contribution? You should find this in your Contribution History (https://contribute.imdb.com/updates/history). Cheers!

Howdy Ozzy, I have attached the submission reference number you requested: #250326-033233-220000. It says that on submission has been approved (22) and then declined (2). However, I am unable to change anything. I would like to add the two declined segments (reality-tv / plot-detail). With that being said, is it approved or not? Thanks for your help.

@Chief_Mojo- Hi, Further checking your contribution above, the two submissions that were declined: Locations and Keywords specifically the reality-TV one. The locations sub had some badly formatted information and as per the keyword, this is already added as a Genre instead. The Locations one has already been re-submitted on your behalf, corrected and approved. The changes will be live on the site shortly. Cheers!

@Chief_Mojo Just to answer one aspect of your question, your title is located at https://www.imdb.com/title/tt36326098/ It can also be found by searching IMDb or IMDbPro as in: https://www.imdb.com/find/?q=Rescue%20229 The title can also be accessed via the link on the title name in your contribution tracking ID, in this case: https://contribute.imdb.com/contribution/250326-033233-220000/ where it states: "New TV Series: Rescue 229 (2025-)" Hope this helps.