ron3's profile

386 Messages

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9.4K Points

Saturday, September 14th, 2024 7:14 PM

Solved

Submission System suggests new names that are already in the database

Was recently adding a new name to a cast list, and found that the suggested next roman numeral for said name was for one that already exists in the database!

I also tried it with "Harrison Ford", but didn't get the same result, so I don't know if this is specific for 'Adam Ford', or if the issue affects other names too.

The problem is, if you don't spot the duplicate, and select the "not currently listed" option, the new credit will be added to the existing name page, verses creating a new one.

Employee

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1.5K Messages

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16.7K Points

2 months ago

Hi ron3-

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V1518243961).

We'll reply once we receive further information. 

Cheers!

Employee

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1.5K Messages

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16.7K Points

2 months ago

Hi ron3-

We can confirm that this issue should now be fixed. I apologize for any inconvenience this may have caused.

By any chance, have you seen/encounter any other of these instances?

Cheers!

386 Messages

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9.4K Points

I have not seen any other instances of this problem.  However, I should note that I didn't see this one at first either.  It was only after the new credit was added to the incorrect page that I spotted it.

Employee

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1.5K Messages

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16.7K Points

@ron3​ Perfect! Thank you for this input!

Please, let us know if you see it happening again. 

Cheers!