EValPat's profile

4 Messages

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150 Points

Tuesday, March 21st, 2023 8:14 AM

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Submission guidelines & curse words

I’ve written 37 reviews for IMDb & this is the first one I’ve ever had rejected. I’m pretty sure why: I included a quote from the film itself that included the word “bullshit”. It makes sense that IMDb expects reviewers to maintain a civil tone & therefore prohibits profanity. I felt that a direct quotation should be an exception, but I realize that may be opening a can of worms. I can fix my review; my complaint here concerns the rejection process itself.

 

The generic “Reason Does not meet contribution guidelines,” offers no hint on how I’ve offended the algorithms or what I can do to rectify the situation. In this case, I’m pretty sure I know, but what if I had no idea at all what I’ve done wrong? To reject a review, the algorithm applies certain very specific criteria — in this case profanity. Shouldn’t the message then read “Reason: profanity”? It wouldn’t take a great deal of programming to create a reply more specific to the problem, rendering it a great deal more helpful & informative. Without at least some  indication what the problem is, “Please review our submission guidelines,” becomes a daunting task.

 

Reviewers — unpaid volunteers — contribute their time in order to share hopefully intelligent opinions on films we’ve seen. It’s a symbiotic relationship: We get to speak our minds & IMDb garners free reviews. We deserve better responses than a cryptic “Does not meet contribution guidelines.”

Employee

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5.6K Messages

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58.7K Points

2 years ago

Hi @EValPat -

Even though I understand your frustration, due to the amount of reviews and other data that our editors process every day it is very difficult to provide a specific reason for the rejection on each one of them, reason why we use rejection reasons like "Does not meet contribution guidelines" which means something in the review is in breach of our policies so you need to read them and check what it is, of course staff is always around to check for you if you feel it could have been a mistake.

In this case you are correct, mentioned word is not allowed on our reviews under any circumstance.

Cheers!

4 Messages

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150 Points

@Bethanny​ 

Thanks for your help, but surely AI scans & eliminates such clear-cut violations as profanity before a human editor ever sees it, no? If not, your IT department isn't doing its job. It's a technical issue: the algorithms could easily be programmed to generate more informative responses based on the rejection criteria they employ. Failing that, IT could at least furnish human editors with a drop-down answer list for Reason. Please share this complaint/suggestion with your IT department.

My (Everything Everywhere All at Once) review was again rejected when I re-submitted it with the offending word replaced with "bullsh*t". It's frustrating because I'm trying to quote directly from the film, so one question & I'll quit pestering you: Would "b*llsh*t" be allowed?

Employee

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5.6K Messages

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58.7K Points

@EValPat​ Profanities are not accepted even if partly censored.

Thanks!