4 Messages
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100 Points
Staff Help Needed with Declined Submission
My daughter was in a Netflix episode but when I try have this added to her IMDb page, I receive a message that the submission is declined for “bad formatting”. I have reviewed the submission guidelines and cannot figure out what exactly is wrong with my formatting. I have been declined twice. I sent an email requesting help but did not get a response. Can an IMDB staff member help me?




Bethanny
Employee
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5.6K Messages
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58.9K Points
3 years ago
Hi @Blair -
Can we have you 18-digit submission reference to check on it?
Thanks!
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Blair
4 Messages
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100 Points
3 years ago
Hi Bethany!
Thanks for your response. The reference number for the most recent submission attempt is 230110-094622-469000. I included video reel with that submission and it now currently says “pending.” My prior submissions also said pending and then were declined for “bad formatting” or “reasons that could not be captured.” I am not technologically savvy so I am likely submitting improperly. In the other submissions, I did include the call sheet, pay check and SAG voucher for the show. It’s a small role (but a big one for us!) and it would be nice to get it on her IMDb site, if possible. I appreciate your help and sorry to take up your time. Thanks.
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