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Thursday, March 17th, 2022

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Self Credits for Documentaries

Hi, I was adding credits for a documentary and they were all accepted except cast credits which were all rejected. All of the people appear as themselves. They are not listed in the end credits, but they are all credited throughout the movie, there are captions crediting each of them as they appear on screen. I've added a number of documentaries before with such credits and they were all accepted, has something changed? Is there a way to add these credits?

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4 years ago

Which reason is given for the rejections in the tracking feature?

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@Peter_pbn​ It says "Unable to verify". But all other credits were accepted, so I'm really confused.

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4 years ago

Hi Evil_Herbivore-

In order for our staff to investigate further, can you post the 18-digit submission reference number associated with your credits submission?

Thanks!

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@Maya​ 220316-224057-469000

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@Evil_Herbivore​ 

Thank you for posting the submission reference! I have reviewed it and can confirm that the self credits have now been approved. The changes are already live on the title page of the documentary. 

Cheers!

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@Maya​ Thank you!