roy_langeveld_isan4vuo14d44's profile

6 Messages

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224 Points

Friday, April 30th, 2021

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Saved updates no longer accessible

I was working on an update of a Plot Synopsis over a few days, always saving the update at the end of a day, and accessing it again the next time in my Update History. But after saving it yesterday (210429-152357-818200), I got an IMDb Contributor screen that was otherwise blank (i.e. no thank you and reference to the update reference number). The number with the hyperlink is still in my Update History, but when I click it, I get the same blank IMDb Contributor screen. What went wrong? 

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18.2K Messages

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321.3K Points

5 years ago

Hi roy_langeveld_isan4vuo14d44 -

Are you still experiencing this issue?  If so, please post the link to your IMDb Activity page and our staff can investigate further.

6 Messages

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224 Points

@Michelle I tried to access the saved update several days afterwards, but to no avail. Still got the white screen every single time. So I re-started from scratch and re-did the update. 


A few weeks later, I tried to access the saved update again (just to see what would happen). It now displayed the new update I had done, not my saved edit. I have deleted the saved edit now, but it is safe to say that the issue never resolved.

Activity page: https://www.imdb.com/user/ur3100637/?ref_=nv_usr_prof_2

Employee

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18.2K Messages

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321.3K Points

5 years ago

Hi roy_langeveld_isan4vuo14d44 -

Thanks for posting the additional details, I reviewed your account and also did not see any "Saved" submissions.

From my understanding, you were able to successfully Save the initial submission and received the "Saved" notification with a submission reference number (example below):

Is that correct?

Has this occurred with other Saved submissions or has this been the only occurrence?