B

2 Messages

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80 Points

Tuesday, January 3rd, 2023 3:41 PM

Closed

Solved

Reviews

I tried to delete some of my reviews, but it's getting immediatly declined, i have the right to delete my own reviews. 

Employee

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2.5K Messages

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26.2K Points

2 years ago

Hello BenePedro,

When you made the deletion request, did you receive or notice a 18-digit submission reference number on the screen? we need to get more details in order to determine what is going on.

Also, you can post a screenshot of the error that you receive when you are trying to submit the deletion, any help is appreciate it.

5 Messages

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102 Points

@Fran​ I have to create another account because when i logout and i can't login again, this is really bad.

Here a some screenshots, but i wanna delet much more reviews.

(edited)

Employee

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2.5K Messages

 • 

26.2K Points

Hi Beneborgespedro, 

The reason why you can't remove the User Reviews is because the request comes from a different account, not the account which was used to review the titles. I encourage you to take a look at our help guides to get instructions on how to recover your old account which is the account able to request the deletions.

5 Messages

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102 Points

I create another account here, on IMDB is the same account, you should pay more attention.

Employee

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2.5K Messages

 • 

26.2K Points

Concerning the submissions you referenced, you will need to contact us directly through our Contact Form and our support team can assist further.