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10 Messages

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172 Points

Sunday, April 30th, 2023 9:07 PM

Closed

Solved

Reviews randomly being deleted

I posted reviews for 2 different episodes of a TV show, both of which I later on edited to simplify and or fix grammar errors. However, when I went to edit them a second time, either a few hours or a day or two later, they disappear, and both met all guidelines. One of which was deleted about a year ago, and the other one I edited the other day was deleted afterwards when I went back to check if the edit was approved and if it was still on the list of reviews. Please advise.

Employee

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1.5K Messages

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16.7K Points

2 years ago

Hi Duderocks5539-

In order for our staff to investigate further, do you have the 18-digit submission reference numbers for these 2 deleted User reviews? Once we have this information we can review it.

Cheers!

10 Messages

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172 Points

@Maya​ I could only locate one of them, which is the most recent one. #230420-043638-758104

Employee

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17.5K Messages

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313.3K Points

Hi @Duderocks5539​ -

I reviewed this specific User Review and can confirm that it was removed because it was in violation of our guidelines, specifically regarding the usage of profane words.

I hope this helps!

10 Messages

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172 Points

@Michelle​ I don't recall using any cuss words in it, nor do I understand why it would still just disappear without any warning. Can you restore it if I can change some things? I really don't want to repost something I posted almost 2 years ago.

Employee

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17.5K Messages

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313.3K Points

Hi @Duderocks5539​ -

Keep in mind that in addition to cuss words,  our profanity guideline also includes offensive/inappropriate terms.

When a User Review is reported and removed, we do not provide a notification.  In these instances you will need to resubmit the User Review.

10 Messages

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172 Points

@Michelle​ Are you saying you along with anyone else at IMDb don't have the capability to restore it even if its edited to remove or censor items that don't meet guidelines? I really do not want to repost it as I had upvotes on it that kept coming in as I pretty much was exposing an episode of a TV show that was misogynistic and I tried to get the word out as much as possible using IMDb. 

Past times when I edited or changed things on the review, I had no issues meaning all previous times it meet guidelines, this last time when it was deleted, I only added a small paragraph that contained no inappropriate words before it was removed. 

(edited)

Employee

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17.5K Messages

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313.3K Points

Hi @Duderocks5539​ -

Under certain circumstances Staff can reinstate a removed User Review, although it is rare.  In this case, I have made a one-time exception, I removed the inappropriate term and have reinstated it live on the site.

I hope this helps!

10 Messages

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172 Points

@Michelle​ Thank you, what was the term that was removed?

Employee

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17.5K Messages

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313.3K Points

Hi @Duderocks5539​ -

The text line that included the term "whore".

I hope this helps!

10.7K Messages

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225.4K Points

Indeed the word "whore" has for a long time been rather pejorative and certainly colloquial for "prostitute" or even "sexually-promiscuous person". Strange to see that not everybody is aware of this.

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172 Points

@Michelle​ Ah ok, I could've at least changed it to "prostitute" instead.  

10 Messages

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172 Points

@Michelle​ On an unrelated note, on a Computer, is there a way to view down votes on reviews? When a review is shown as a featured review, it will show downvotes, but what about for each individual review when on the reviews page? 

Employee

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17.5K Messages

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313.3K Points

Hi @Duderocks5539​ -

My apologies for the delayed response.  Just circling back here, there is not an option to sort or filter User reviews based on "Helpful" or "Unhelpful" votes.