Reviews keep getting deleted

Over the last few months, I've been adding our websites reviews to IMDB, which the data analysts review and approve. However, a few hours later it gets deleted. And its only my reviews. I feel someone is targeting us and just deleting it (maybe because they don't agree with our opinions). Please advise.

Responses

Bethanny

Employee

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5.6K Messages

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58.7K Points

2 years ago

Hi afem1010-

Can I have the 18-digit submission reference to any of your reviews?

Thanks!

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afem1010

6 Messages

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120 Points

2 years ago

Hi @Bethanny

Here is an example:

- Original contribution that was approved and now shows as declined: #220928-004937-071000

- New submission that was just approved: #221001-110841-994000

The link is active and works, the formatting is how we want our brand presented, and everything seems correct. Please let me know what is going on here.

(edited)

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Bethanny

Employee

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5.6K Messages

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58.7K Points

@afem1010 Hi!

It looks like the user who requested the deletion was under the impression that the review was for a specific episode and not the series, from what I read I think it is a series review so I left a note to stop the deletions (correct me if I'm wrong).

I have reinstated the deleted links to your reviews.

Cheers!

2 years ago

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afem1010

6 Messages

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120 Points

Hi @Bethanny !

Yes, you are correct. Reviews are reflective of the series. Would this apply to all my submissions or just the example I shared?

I appreciate your help on this!

2 years ago

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Bethanny

Employee

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5.6K Messages

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58.7K Points

@afem1010 I found this example and She-Hulk. Let me know if there is any other.

2 years ago

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afem1010

6 Messages

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120 Points

Hi @Bethanny - Mainly Ms. Marvel and She-Hulk. Please note, my Ms. Marvel review has been removed again.

2 years ago

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afem1010

6 Messages

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120 Points

And then there is this other one that was removed as well: 221001-111022-578000

2 years ago

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Bethanny

Employee

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5.6K Messages

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58.7K Points

@afem1010 Hi!

I have reinstated Ms. Marvel & Andor reviews. After researching a little more I could find the user removing them was adding them on episode level as I mentioned before the user was under the impression that the review was for a specific episode and not the series. We have also taken extra steps by contacting the user to ask him to stop as it is a series level review. We hope this stops. Let us know if any other review is deleted in the meantime.

Cheers!

2 years ago

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M

mbmb

1.7K Messages

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22.9K Points

I deleted these ArtsGuild reviews a few times too but my reason was the same link was duplicated 4 times on a title page (submitted deletion for duplicated ones but kept one). I saw this duplication issue with this site more than once. I would ask OP to not submit same link to a title page more than once.

2 years ago

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Bethanny

Employee

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5.6K Messages

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58.7K Points

@mbmb I saw this too and you did it correctly. The thing is @afem1010 tried to re upload when the user deleted them, ending up with some duplicates, so all good with deleting the duplicates.

2 years ago

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afem1010

6 Messages

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120 Points

2 years ago

@Bethanny - I appreciate this. Its important that our reviews are there and reflected, and I appreciate your help with this. We don't do episode-specific reviews, and just do one piece per show. We appreciate the help here to get these back up. I hope they are not deleted again, but if they are, will contact back.

@mbmb - We had a few issues sometimes with duplicates, and we actually try to delete these ourselves. The issue is that sometimes reviews go for weeks before being posted, so we naturally assume its not going to happen. We've tried to be more diligent in checking to make sure we don't appear more than once.

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afem1010

Reviews keep getting deleted

Bethanny

afem1010

Bethanny

afem1010

Bethanny

afem1010

afem1010

Bethanny

mbmb

Bethanny

afem1010

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