dennis_farrin's profile

16 Messages

 • 

452 Points

Friday, September 8th, 2023

Closed

Solved

Representation addition declined, unable to verify.

As in the subject line, and yet there appears to be nowhere to provide verification. I have a signed contract, and can also provide screen shots of my Spotlight (UK) entry with my agents' details.

I followed the instructions as per the declined status page as follows:

"If your submission was placed via the IMDb.com Desktop title or name page submission form, you now have an option to provide evidence with your additions, as well as corrections or deletions. Please go to your Contribution History, re-load the submission reference and tick the box “provide an explanation to assist in processing this submission” and “check these updates”. The field will become available in the submission form."

...and yet I'm unable to reload the details - just keeps presenting the Conditions Of Use tick box, which I tick to continue, click the Continue button only to be presented with the Conditions Of Use screen again..... help!

Many thanks,

Dennis 

Oldest First
Selected Oldest First

Accepted Solution

Employee

 • 

2.6K Messages

 • 

27K Points

2 years ago

Hi @dennis_farrin,

Please can you provide the 18-digit submission reference for the declined contribution you're referring to so we may look into this for you?

Thanks!

16 Messages

 • 

452 Points

Hi @Ozzy 

Many thanks for your prompt attention, the submission reference is 230907-100608-136208.

I've resubmitted the contribution with a new submission reference as 230908-103706-970908, but I don't expect this to go through either!

Many thanks,

Dennis

Employee

 • 

2.6K Messages

 • 

27K Points

Hi @dennis_farrin,

Due to technical limitations, submission reloading is not supported for this data type. A new submission will need to be made, this is where you can provide the evidence to support the information you are contributing.

To provide evidence with your new submission, you will see there is a box you can tick that is labelled "Provide an explanation to assist in processing this submission". Once clicked, a field in the contribution form will appear, you can attach links to suitable evidence to verify the information you are trying to contribute here.

I hope this helps!

16 Messages

 • 

452 Points

Hi @Ozzy 

I can't seem to see the tick box you mention - all I can see is "Set as point contact" - am I in the right place?

Thanks

Employee

 • 

2.6K Messages

 • 

27K Points

Hi @dennis_farrin,

I believe this could be because you are attempting to make the contribution via your IMDbPro page. To view the contribution form mentioned above which will permit you to provide evidence, you will need to edit your name page via IMDb.com. From there, you will see an "edit page" button which will take you to a page which will look like the images I've attached below. In the second image you will see the tick box referred to earlier.

I hope this helps!


(edited)

16 Messages

 • 

452 Points

Many thanks @Ozzy , I have submitted the contribution - I'll update this post once it's been processed,

Thanks!

16 Messages

 • 

452 Points

@Ozzy Approved! Many thanks for your help!

D.