A

3 Messages

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94 Points

Monday, March 11th, 2024 2:27 PM

In Progress

Reporting feature, for reviwes, not working

I tried to report on a review, due to story spoiler, in the Subject Title, and the report kept giving me an error and would not process. See included pic of screen capture.

Employee

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7.3K Messages

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179.2K Points

9 months ago

@AKUMA  Thanks for the problem report.  We have opened a ticket with the appropriate team (ticket reference #P121784453). 

3 Messages

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94 Points

@Col_Needham​ How do I check on the status of the ticket?

Employee

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1.9K Messages

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18.8K Points

Hi @AKUMA,

Tickets are tracked and monitored internally. We will provided any updates on the status of the ticket to this thread as and when we receive them.

Thanks!

3 Messages

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94 Points

@Ozzy​ Thanks 👍

Employee

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2.5K Messages

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26.1K Points

Hello AKUMA,

Thank you for your continued patience. Our team is actively investigating this issue.  As soon as there is an update, our community team will provide the details here.

Employee

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2.5K Messages

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26.1K Points

Hello AKUMA,

I wanted to thank you again for providing feedback. As already mentioned, we have escalated the request to the appropriate team who have logged a review. While we are not always able to take immediate action on every issue, please be assured the feedback has been captured, in the meantime we will be marking the thread 'Closed'.