Repeated refusal to fix character names

I do not understand why it is so difficult for IMDb to follow even their most basic of guidelines.

The very first guideline regarding Character Names says (in bold text no less!)  Wherever possible, we list character names as they appear in the on-screen credits.

But there are countless thousands of incorrect character names that they repeatedly refuse to correct. Why?

Can an IMDb employee please explain why this is so difficult and, more specifically, why you refuse to correct the character name changes I attempted to make to the 1983 film "Christine"?  Thanks!

I apologize for the fuzziness of the image but you can still see that they do not match the "verified" character names in your database.