clingandustin_yahoocom's profile

40 Messages

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640 Points

Thursday, September 16th, 2021

Closed

Answered

Removing a Video Trailer

How do I remove a Trailer on someone's page that they weren't even in? They would like it removed since they were not involved in the trailer. Please I need help with this problem and is it possible to remove.

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40 Messages

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640 Points

4 years ago

The link to the trailer I would like removed is https://www.imdb.com/video/vi4154112537?playlistId=nm3270989&ref_=nm_ov_vi

Employee

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892 Messages

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9.6K Points

4 years ago

Hello hello @clingandustin_yahoocom  ,

 

I would love to help you, but even though we have the URL of the video, we don't know which name page(s)  to remove it from. 

 

Could you contact us with more details through our customer service form?

 

Thank you. :)

40 Messages

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640 Points

@Sally the name page is 

IMDb.com/name/nm3270989/?ref_=tt_cl_t_3 for Lauren Francesca 

Employee

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892 Messages

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9.6K Points

@clingandustin_yahoocom 

Understood. B)

I just contacted you through your Sprinklr registered email address.

Can you confirm if you received my email?

40 Messages

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640 Points

@Sally  Did You send me an email directly?

40 Messages

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640 Points

@Sally  I haven't received an email if emailed me directly yet just the ones on here.

Employee

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892 Messages

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9.6K Points

@clingandustin_yahoocom 

Yes, I did.

A few minutes ago.

40 Messages

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640 Points

I haven't seen anything yet, could you send it again, what email will it be coming from?

40 Messages

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640 Points

@Sally I haven't seen anything yet, could you send it again, what email will it be coming from?

Employee

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892 Messages

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9.6K Points

@clingandustin_yahoocom 

I sent you the email twice, but it seems that there was an error in the system.

I wanted to leave a written confirmation in your email that I've updated the tag association on the video and if no problems are encountered it should update online within 12 hours on all platforms. 

But I can confirm that we proceeded with your request.

Please let me know if you something else. :D

40 Messages

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640 Points

@Sally Thank You Sally for removing it and for the fast responses. I really aprreciate it :)

Also is there a direct way to reach out to you in the future? 

Employee

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892 Messages

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9.6K Points

No @clingandustin_yahoocom , but if you need something, contact us immediately.

We will be very happy to help you.