W

8 Messages

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150 Points

Thursday, August 15th, 2024 4:02 PM

Closed

Solved

Remove actor

Hi there, I need to remove an actor from a short film. The info is wrong on the post. How the hell do I contact someone from IMDB?

I've submitted three times and been denied.

This request comes from the actor.

Help!

Champion

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7.4K Messages

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275K Points

1 month ago

Will: Please post your last full data submission here on this message board. You can copy it out of the receipt you would have received from IMDb by e-mail immediately after sending it in. Some of the regulars on the board may review it and, if they can, they may provide suggestions as to how to improve the submission to get the credit fixed in the database. (Also, please include the submission reference number -- it's an 18-digit number that will look something like 240123-123456-789000.) If your submission included an explanation, it will not have appeared in the e-mailed receipt but you should be able to find it in your submission history at https://contribute.imdb.com/updates/history/ -- please post that too.

8 Messages

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150 Points

Thanks, Gromit82. #240815-160540-844000

Really important I get this credit deleted. I love IMDB, and this performer can't be associated with this film for career reasons.

Employee

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1.6K Messages

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16.5K Points

1 month ago

Hi @willwritescomedy,

We have identified the credit in which you are referring to, and have verified it to be factually accurate data. As such, we will not remove this credit from the database.

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

Thanks!

8 Messages

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150 Points

I'm the person who hired my assistant to put this info on, so not sure how you deem this factually accurate. I'm the producer on this piece. You gotta help me here. May we speak on the phone?

8 Messages

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150 Points

Please help me remove this information. I do not want to get my lawyer involved. I need this resolved this week. 

Employee

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1.6K Messages

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16.5K Points

Hi @willwritescomedy,

As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

Furthermore, we don't offer phone support, as our Customer Service is conducted through our online support channels. 

8 Messages

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150 Points

Dude, she's a public school teacher. She cannot have Porn Mom associated with her name. Policy or not, it has to be removed. You gotta be human here. Please help.

8 Messages

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150 Points

Also, I asked to change the title to Proud Mom. That was also denied. Not sure why. I produced the damn thing.

Employee

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1.6K Messages

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16.5K Points

Hi @willwritescomedy,

We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site. Our customer service department will not be able to offer any additional insight or action on these matters. Thank you for your understanding.

Regarding the title correction, there is already an alternate title listed on the title page, therefore your change request was declined as a duplicate. 

Thanks!