T

3 Messages

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90 Points

Wed, Jun 22, 2022 12:34 PM

No Status

REMOVAL of Incorrect Credits

Hello,

Our client, an actress, is trying to remove 4 'assistant' credits & 2 Transport credits from her IMDB profile. She never did these jobs or even worked on these projects. The removal request has been declined by IMDB 3 times saying that they are "unable to verify". In the most recent submission, we provided a photo where the actress even held up a sign saying that those credits were not hers. What "proof" can be provided when you didn't actually work on the job?

See the submission reference #'s below. Please help. 

220619-231227-168000

220619-231343-654000

3 Messages

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90 Points

Il y a 4 d

Just a follow up. How can we provide proof that our client did NOT work on a specific project?

Employee

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13.7K Messages

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274.2K Points

Il y a 3 d

Hi TBTmanagement -

I can see that these updates were likely declined because they were submitted as credit deletions, whereas instead, the credits should have been moved.  For more information on how to move credits I encourage you to review our Help Guide.

In the meantime, I have now moved the credits and they should now be removed from your client's IMDb page.

Cheers!

3 Messages

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90 Points

Il y a 3 d

Thank you so much for taking care of this Michelle! :)