E

15 Messages

 • 

270 Points

Monday, May 24th, 2021 6:39 PM

Closed

Rejected Credit

Hey,

I have added may credits before but for some reason there is 2 i'm trying to add at the moment that are getting rejected (one of them mine). I have tried to give them additional information about the credit multiple times but still no luck and I keep getting the same robe response.

Any ideas how I contact IMDB directly instead of getting the robot answer?

Guy

Accepted Solution

Employee

 • 

17.6K Messages

 • 

314.2K Points

4 years ago

Hi Guy -

Your Editor credit has now been approved and should be listed on the title page shortly.  However, I was unable to verify the on-screen Editor credit for "Paul Monaghan". 

If Mr. Monaghan performed the role of "Editor" but his name was not credited on-screen, please re-submit his credit with the "uncredited" attribute and our editors will take another look.

Cheers!

15 Messages

 • 

270 Points

AMAZING !!!!

Thank you 

x

15 Messages

 • 

270 Points

Michelle how do I PM you with another question ?

Employee

 • 

17.6K Messages

 • 

314.2K Points

Hi Guy -

Unfortunately, we don't provide direct PM support.  However, if you wish to reach our staff privately, the best way to do so is through our Contact Form.

Hope this helps!

15 Messages

 • 

270 Points

sadfaceemoji

15 Messages

 • 

270 Points

@Michelle 

So I attempted to add the other editor using the uncredited option and it was still rejected, can you help: #210527-210541-784000

15 Messages

 • 

270 Points

@Michelle can you help with the above please ?

(edited)

Employee

 • 

17.6K Messages

 • 

314.2K Points

4 years ago

Hi Guy -

Can you post the 18-digit submission reference number associated with the recent update here for our staff to take a look?

15 Messages

 • 

270 Points

Hi Michelle,

I tried multiple times, here is one of them - 210523-144910-532000

Thanks.

Guy

Employee

 • 

17.6K Messages

 • 

314.2K Points

3 years ago

Hi Guy -

I'm just following up here to confirm that your Editor credit on the title is listed on the site.

Cheers!

15 Messages

 • 

270 Points

3 years ago

Hi michelle,  yes my credit made it but the ‘uncredited editor’ did not, how do i add that one ?

I also have been trying to add 4 producer credits ( mine included) but they also keep getting rejected, how do i fix them too 😀. Do u need to see a screen grab from the show ?

guy

Employee

 • 

17.6K Messages

 • 

314.2K Points

3 years ago

Hi Guy -

Regarding the "uncredited" Editor listing, is this for "Paul Monaghan"?

Regarding the four Producer credits, yes, posting a screen grab of the on-screen credits will help verify.  Can you include those screen grabs here and include the related 18-digit submission reference number?

15 Messages

 • 

270 Points

3 years ago

Hi Michelle,

Yes that is regarding Paul Monaghan.

Here is the other submission number- #210703-005342-421000

Do you know why they were rejected ?

Screen grabs attached !

Thanks.

Guy

Employee

 • 

17.6K Messages

 • 

314.2K Points

3 years ago

Hi Guy -

Thanks for posting these screen grabs, these credits should have been approved as they are relatively easy to verify.

I have now approved the Editor and Producer credits, these should be listed live on the site shortly.

Thanks again for your patience!

15 Messages

 • 

270 Points

3 years ago

Amazing thanks Michelle !