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AndrewThacher
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2 Messages

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80 Points

Friday, October 3rd, 2025

Solved

Profile Updates Delayed?

Hi, My profile pic disappeared, so I updated it, but it hasn't appeared yet on my main listing & it's been more than a week. I received this message: "Welcome to your new profile. Our updates are still in development. While the previous version of your profile is no longer accessible, we're actively working on improvements, and some of the missing features will be returning soon! Stay tuned for their return." Is there an ETA when IMDB will complete these improvements? I have more updates I'd like to post. Thank you for any help you can provide!

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Updated 

2 months ago

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Col_Needham

Employee

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8.2K Messages

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190.3K Points

2 months ago

@AndrewThatcher Are you referring to your user profile or your IMDb name page? For an explanation of the difference between the two, please see https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S Please post the URL of the page you are trying to update and what you are wanting to add.

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AndrewThacher

2 Messages

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80 Points

Hi Col, thanks for your help. I'm talking about my IMDB name page. I'd like to have my profile pic (the one with the beard) be the main photo on my name page. I'd also like to overhaul my name page with new photos and updated biographical info. Can you help me do that? URL is: https://www.imdb.com/name/nm0857107/?ref_=nv_sr_srsg_0_tt_0_nm_8_in_0_q_Andrew%2520Thacher Thanks!

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2 months ago

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Maya

Employee

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5.9K Messages

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62.3K Points

@AndrewThacher- Hi, only the name page owners can add/update images on their respective name pages. For this an active IMDbPro membership is required and a claim on the IMDb name page as well. If you do not have an active IMDb Pro mermbership, you can find more detailed information in the following Help Guides: -IMDbPro memberships: https://help.imdb.com/article/imdbpro/your-account/how-can-i-join-imdbpro/GDBR9HJWYWLEQK7K?ref_=helpsect_pro_1_1# -How to add images to an IMDb name page: https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-images/GYJLH267T2DMYJ53?ref_=helpsrall#addimage -How to Claim pages:https://help.imdb.com/article/imdbpro/manage-your-imdb-page/claim-your-page/GXWAJBBV8EVPF3PE?ref_=helpsrall# Cheers!

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2 months ago

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